Background
Resources
Contact
Customer Feature
Mercer Human Resource Consulting helps clients understand, develop, implement, and quantify the effectiveness of human resource programs and policies. The organization has specialist expertise in all areas of human resource consulting, including compensation, employee benefits, communication, and human capital strategy. Mercer Human Resource Consulting has more than 13,000 employees in 145 cities and 41 countries and territories, and thousands of consultants around the world who need to create, re-use, and manage intellectual capital.
When Mercer Human Resource Consulting needed to leverage existing knowledge resources and ensure compliance with increasingly pressing regulations, they turned to Open Text...
Benefits
- A centralized Web-based knowledge repository
- Records management allows for storing and retrieving of archived information
- Employees can effectively share and re-use existing resources
- Search functionalities and communities of practice support collaboration and information sharing between consultants all over the world
- Workflow technology enables Mercer to manage decentralized sites
- Consistency in support, training and corporate governance
- Support for tracking for audit purposes
- Compliance with state and federal regulations such as privacy legislation
- Support for multinational compliance for all of Mercer's geographically dispersed sites
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