Customer Feature

Established in 1947, the International Organization for Standardization (ISO) is a worldwide federation of national standards bodies from over 120 countries. ISO's mission is to promote the development of standardization and related activities in the world with a view to facilitating the international exchange of goods and services, and to developing cooperation in the spheres of intellectual, scientific, technological and economic activity.

When ISO needed an ECM solution for document and Web content management, they turned to Open Text...

Benefits

• An improved Web-based store with an enhanced user interface, a personalized user area and online document delivery
• Integration with the company's ERP system automates workflows
• Elimination of the need for human intervention in the online ordering process
• Increased customer satisfaction as customers can place, track and retrieve orders, update personal details and find answers to queries online
• Lower costs and more time for staff to focus on core tasks

Related Links

• www.iso.org
• Read the full story...