Customer Feature

A subsidiary of the Dutch company KPN, E-Plus is the third-largest cellular phone network in Germany. This innovative organization is continually offering its customers new services and expanding its network. Speedy business processes are essential at E-Plus in order to keep track of the vast inventory in its 150 shops.

When E-Plus needed a business process management solution, they turned to Open Text...

Benefits

• Integration with central ERP application
• Sales personnel can directly and in real time access ERP data
• Significantly reduced inventory control costs
• Accelerated business processes enable staff to respond immediately to customers' needs
• Order processing time decreased from five days to 30 minutes
• ROI realized in a short time period

Related Links

• www.eplus.de