Customer Feature

A subsidiary of the Dutch company KPN, E-Plus is the third-largest cellular phone network in Germany. This innovative organization is continually offering its customers new services and expanding its network. Speedy business processes are essential at E-Plus in order to keep track of the vast inventory in its 150 shops.

When E-Plus needed a business process management solution, they turned to Open Text...

Benefits

Integration with central ERP application
Sales personnel can directly and in real time access ERP data
Significantly reduced inventory control costs
Accelerated business processes enable staff to respond immediately to customers' needs
Order processing time decreased from five days to 30 minutes
ROI realized in a short time period