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Customer Feature
CBC Radio-Canada, Canada's national public broadcaster, is one of the largest cultural institutions in the country. CBC provides services to Canadians in English, French and eight aboriginal languages through its full-services Web sites and local/regional stations and affiliates. The organization is dedicated to the ideals of public broadcasting and brings diverse cultural perspectives into the lives of its audience.
When CBC Radio-Canada needed a business process automation solution, they turned to Open Text...
Benefits
- An online contract management system that collects data and generates more than 25,000 contracts annually
- An audience relations repository supports audience reaction research
- Collaboration tools allow various departments to plan programs and add their own information
- Automation of labor-intensive business processes such as negotiation, contract creation, amendments and renewals
- Workflow technology enforces the use of well-defined business processes across the enterprise
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