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Customer Feature
Calgary, located at the foothills of Alberta's Rocky Mountains, is the fifth-largest city in Canada. As a city with an ever-expanding population, Calgary experiences rapid property growth and substantial increases in the number of property and business assessments. These assessments are essentially the main revenue stream for the city's municipal governments and it is critical to protect them in the event of a court dispute.
When the City of Calgary needed a solution to streamline property assessment processes, they turned to Open Text...
Benefits
- A largely automated evidence package creation system
- Supporting documentation can be quickly gathered
- Provision of status overview for individual processes
- Centralized evidence package creation
- Transition from a linear to a team approach
- More time for data analysis
- Production of an enhanced product within a shorter time period
- Audit functionality provides track records vital for compliance purposes
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