Customer Feature

Cable&Wireless is a leading international telecommunications company with customers in more than 80 countries. The organization provides IP (Internet Protocol), voice and data services to business and residential customers as well as services to other telecoms carriers, mobile operators and providers of content, applications and internet services.

When Cable Wireless needed a knowledge management solution, they turned to Open Text...

Benefits

• Leveraged technology to set up a database of all contracts enterprise-wide
• Effective capture of all key contract information
• Advanced search mechanism
• Automatic e-mail reminders of contracts due for review or expiry
• Improved resources for contract management or risk assessment
• Savings of 90% of the major initial and on-going expense of purchasing a standalone contract management system
• Training costs reduced by 95%
• Productivity enhancements are forecasted to deliver a 100% return on investment within one year

Related Links

• www.cw.com