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The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country.
When the UNHCR needed an ECM-based email management solution to help preserve, track, search, and retrieve valuable information from all email communications, they turned to Open Text...
Benefits
- An ECM system at UNHCR supports effective document management and imaging as well as records management for legal and regulatory purposes, long-term archiving, and compliance policies
- Automated email retention ensures the provision of complete and accurate records and meets with compliance requirements
- Emails are saved along with their attachments
- Email metadata is automatically captured and email structure maintained, facilitating easy archiving and later search and retrieval
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