Customer Feature

Barnardo's is the UK's largest children's charity, supporting 100,000 children and their families through more than 300 projects in England, Northern Ireland, Scotland and Wales. The organization employs around 5,000 staff, 3,500 of whom work directly with young people in 300 locations across the UK. Barnardo's runs more than 357 services and its projects focus on a range of issues, including Homelessness, Young Offenders, Fostering, and Adoption.

When Barnardo's needed to replace a data-centric CRMS with a solution tailored to the specific needs of the organization for enhanced document and collaboration management, they turned to Open Text...

Benefits

• A collaboration tool enables electronic recording of ongoing interactions with children, young people and their families
• Support for intra-organizational communication facilitates enhanced knowledge-sharing
• Employees can share case knowledge across the organization and get expert knowledge from all sources
• Recorded information is reusable and always up-to-date
• System flexibility and ease-of-use
• Barnardo's can work with an increased number of children, young people and their families

Related Links

• www.barnardos.org.uk