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Customer Feature
Operating at over 100 locations in 39 countries, DaimlerChrysler Services is one of the biggest financial services providers in the world outside the banking and insurance sector. The organization's core business ranges from financing concepts for all DaimlerChrysler group vehicle brands to non-brand specific fleet management.
When DaimlerChrysler needed a contract management solution, they turned to Open Text...
Benefits
- Direct electronic access to all relevant information from various sites
- Central management of all leasing contracts and related documents
- More than 60,000 customer files are available in electronic format
- Individual customer data is available at the touch of a button
- Smooth claims management
- Significant increase in customer satisfaction
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