Customer Feature

BT Group is one of Europe's leading providers of telecommunications services. The company's principal activities include local, national and international telecommunications services, higher-value broadband and internet products and services, and IT solutions. BT serves over 20 million business and residential customers.

When BT Group needed a knowledge management solution for product development, they turned to Open Text...

Benefits

Centralized knowledge management captures, stores and re-uses all intellectual assets
Increased collaboration throughout the enterprise enabled by communities of practice
Quick and easy access for all staff to wide-scale information and expertise
Transparent product development process at every stage
Clearer corporate messaging and positioning
Enhanced process visibility and corporate governance