Customer Feature

Alaska Air Group, Inc. is the holding company for Alaska Airlines and Horizon Air, Seattle-based carriers that collectively serve more than 70 destinations in the Western U.S., Canada, and Mexico. Alaska Airlines, Inc., an Alaska corporation founded in 1932, is noted for its award-winning service. The airline accounts for about 80% of Air Group revenues.

When Alaska Airlines needed an ECM solution for communications management, they turned to Open Text...

Benefits

A unified messaging system for over 11,000 users
Support for company-wide and departmental communications, e-mail, conferencing, announcements and policy changes
Ease-of-use eliminates the need for user traning
Enhanced remote access