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Orlando 2003 Winners' Circle

The LinkUp Awards recognize best-of-class customer solutions and applications based on the Open Text family of products. The LinkUp Orlando Award winners were selected from a distinguished group of customer entrants, including:

  • Kerr McGee
  • Merck
  • Motorola
  • NASA CASI
  • Office of the Superintendent of Financial Institutions
  • Research in Motion
  • Roche
  • Sasol
  • Siemens Enterprise Networks
  • Tenix Group
  • translink
  • UC Lawrence Livermore Labs
  • West Sussex County Council

Congratulations Orlando 2003 Winners!

Best Knowledge Management Solution

CARE International

CARE International CARE International is expanding the intranet and knowledge management solution of CARE Canada to all CARE International confederation, which involves about 800 projects in more than 70 countries.

Judge's comments: "Though its roots go back deep into history, knowledge management ? using tools, in all their variations, to solve problems ? has received the most attention in the business sector. So, to understand how CARE Canada uses Open Text technology to provide services to developing countries is refreshing and admirable. Technology in the hands of people who want to make the world a better place is the ultimate application."

Best Collaboration Solution

Siemens Enterprise Networks

Siemens Enterprise Networks Siemens Enterprise Networks is using Livelink Enterprise Server's Program Manager to automate its Customer Engagement process.

Judge's comments: "Siemens' deployment of Open Text's Livelink Enterprise Server demonstrates how rigorous assessment and objective setting can translate to competitive advantage. While addressing modern IT and compliance requirements, Siemens also identified a unique taxonomy model to fit its sales culture and business process needs. Deployments like Siemens' address consolidation and standardization, but are intuitive and transparent to the user, just the right way to improve 'business as usual'."

Best Library & Catalog Management Solution

Argonne National Laboratory

Argonne National Laboratory Argonne National Laboratory expanded its procedures to build a successful e-journal collection which manages acquisition to log analysis and includes more than 1,000 titles using Techlib.

Judge's comments: "Argonne's solution was designed with the end-user in mind. The 'Ask a Librarian' feature encourages consistent workflow eliminating end-user interrupt from having to switch to their email system to send a message."

Best Content & Document Management Solution

Britannia Airways

Britannia Airways Britannia Airways is using Livelink Enterprise Server to provide flight information to pilots via laptops and cabin crew via personal digital assistants, replacing paper and reducing briefing time to ensure 'on time' flight departures.

Judge's comments: "Britannia's deployment of Livelink Enterprise Server possesses many of the core components of an ECM system, though it is deployed enterprise-wide and to various constituents with varying requirements. It features truly mission-critical content, as well as content-in-context management and delivery options, with is one of the keys to true ECM."

Best Business Solution

AstraZeneca

AstraZeneca AstraZeneca uses Livelink Enterprise Server to manage it standard operating procedure workflow, resulting in the creation of significant efficiencies and one of the first to fully utilize e-Sign in a Good Manufacturing Process environment.

Judge's comments: "By understanding that people, process, and content are interdependent, the knowledge management team at AstraZeneca has created a better way to manage Standard Operation Procedures. The number of end-users participating, the proven ROI and efficiency gains, the change management program, and clear expectations setting and measurement approach all contributed to their winning entry. The very comprehensive documentation of the project helped relate a story of cultural transition aided by intelligent design and development on a solid platform."

Best Records Management Solution

TransLink

TransLink TransLink has developed an integrated approach to records management using Livelink Enterprise Server that allows users to capture and index every type of corporate record both electronic and non-electronic and to manage their entire lifecycle; from creation to disposition, in compliance with regulations pertaining to public government bodies.

Judge's comments: "The TransLink application emphasizes the records management processes and procedures that had to be developed within their own organization as well as the capabilities of the Livelink Records Management product. TransLink not only uses records management as a highly integrated part of their collaborative and document management processes, but they have provided significant leading edge experience and requirements input that has helped Open Text to make Livelink Records Management a leading edge product in the electronic records management marketplace."

Global Alliance Program Vertical Partner of the Year

Momentum Systems

Momentum Systems Momentum Systems developed a Correspondence Management Solution using Livelink which is already in production in four government agencies, including the U.S. Equal Employment Opportunity Commission.

"One of our primary goals and priorities has always been to forge solid partnerships with both our customers and our business allies," said Todd Neven, President, Momentum Systems. "To achieve that - to develop true partnerships - takes an ongoing, concerted effort on many fronts and from everyone involved. This award is a direct reflection of the teamwork, dedication, focus, and energy our entire staff devotes to that goal. It also demonstrates the degree of willingness, support, and commitment our clients have shown to the partnership goal. Without all of these factors coming together, these types of achievements would not be possible."

Global Alliance Program Technology Partner of the Year

Captiva Software Corporation

Captiva Software Corporation Captiva Software Corporation has been working with Open Text since 1999 to provide fully integrated Livelink Enterprise Server solutions that optimize the processing of information across the enterprise.

"We are pleased to accept the LinkUp Award for Global Alliance Partner of the Year for 2003, and look forward to continuing our collaboration with Open Text. Our input management solutions tie in well with Open Text offerings and provide the foundation for a comprehensive technology approach that allows input and process to work together," said Blaine Owens, Vice President of Sales, Captiva Software.

Global Alliance Program Solutions Partner of the Year

Aptiris

Aptiris Aptiris developed a solution, using FirstClass, to comply with state requirements to track professional development credits for teaching staff.

"Aptiris strives to help our customers maximize their investment in advanced communications and workflow infrastructure. We are honored to be recognized as the Open Text Solutions Provider of the year for 2003 for our ongoing commitment to helping customers integrate FirstClass into all aspects of their business. We look forward to furthering the developments of this solid partnership, as we continue to support our customers in enhancing innovation throughout their organizations," said Gary Falcon, President of Aptiris.

Sprint

Sprint In keeping with the LinkUp Orlando theme, "Power up for Compliance", Sprint was recognized for their collaboration efforts with Open Text to develop a Sarbanes-Oxley solution that is based on a scalable enterprise platform for document management, project coordination and process improvement. Open Text first announced Sprint as an enterprise wide Livelink Enterprise Server customer in 1999.

Award winners may request a copy of their official award winner photo taken at the conference. Please contact awards@opentext.com.