Länsförsäkringar makes it eaiser for customers to interact
By consolidating document output and establishing options for electronic communication through one central platform, Länsförsäkringar customers receive uniform and easy to understand transactional documents
We realized that both our company as well as our customers would benefit significanlty by consolidating most of our overall document output processes.
Länsförsäkringar has a centralized IT environment with about 35 different IT-solutions across the group's business areas. Together they produce 80 million paper pages per year. Länsförsäkringar needed to consolidate its print jobs to improve its financial efficiency and to ensure consistency in the corporate look and feel.
OpenText StreamServe's functionality enables Länsförsäkringar's customers to receive transactional documents that are easy to understand and can be received through multiple channels. The cost-savings achieved for print consolidation is providing Länsförsäkringar a high return on investment and is allowing them to lower the costs of its services.
Länsförsäkringar is Sweden's only customer owned and locally-based banking and insurance group. The organization consists of 24 independent, regional insurance companies and the jointly owned Länsförsäkringar AB.Read the Full Story