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LVA—Banking on electronic files and digital signatures

OpenText technology enables storage of essential documents, allowing employees to access files in a matter of seconds and process their transactions electronically.

The first electronic archiving of pension documents of this magnitude is a genuine milestone—digital files spare us the effort of transporting, storing, and laboriously searching for files while creating potential for optimizing our customer service.

— Achim Pilatus, Project Manager, Insurance, Pensionsand Rehabilitation, LVA


Transferring more than 1.3 million business records to an electronic archive. Ensuring file confidentiality, integrity and availability and integrating digital mass signatures.



A web-based, instant access to digital files via a user-friendly interface and a digital signature check at the click of a mouse. Dynamic tree stuctures provide convenient views of subject areas and documents and the time required to retrieve business records has been reduced from 5-7 days to a maximum of 2 seconds.


The Landesversicherungsanstalt Rheinprovinz has more than 4,000 employees and handles nearly seven million insurance policies, making it one of Germany’s largest regional insurance providers. LVA offers its clients a complete service—from advice during the application process to administration—in the administrative districts of Düsseldorf and Cologne.

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