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Sumitomo Mitsui Banking Corporation

Large Bank Ensures Regulatory Compliance with OpenText Solution

Sumitomo Mitsui Banking Corporation automates customer intake processes with OpenText MBPM

That’s one of the things that is really great about the system. You sit down and everything you need is right there. If you’re assessing a customer, especially the regulators, they come in, they open it up, they look at it, and they don’t need to go anywhere else. Nothing is stored in a filing cabinet somewhere.

— Risë Zaiser, SVP, Information Systems, JRI-America, IT Subsidiary of SMBC

Challenge

• Increasing regulatory requirements and scrutiny
• Time-consuming manual processes prone to error
• Multiple interfaces and systems leading to inefficiencies

Product(s)

Value

• Improved regulatory compliance
• Lowered corporate risk
• Enhanced productivity with single user interface and consolidated information

About

Sumitomo Mitsui Banking Corporation (SMBC) offers a broad range of financial services. Headquartered in Tokyo, Japan, SMBC is one of the largest banks in the world today, with branches around the globe. The mission of SMBC is to optimize customer value and growth while at the same time creating sustainable shareholder value.

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