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American Education Services

Financial Aid Firm Retools Student Loan Processing

American Education Services logo

American Education Services eliminates outdated methods, streamlines service for customer satisfaction with OpenText

OpenText has helped our team integrate systems, streamline processes, become paperless, provide a better user experience, improve ease of use, and make the system available 24x7.

Eric Gerhards, IT Manager, American Education Services

Challenge

  • Significant company growth
  • Paper and microfilm caused delays
  • Storage costs

Product(s)

Value

  • Elimination of paper, microfilm operation
  • Improved loan processing for customer satisfaction
  • Improved security and disaster recovery
  • Lower operational costs

About American Education Services

American Education Services (AES) is among the nation’s leading providers of student financial aid services. The organization serves as the commercial business enterprise for the Pennsylvania Higher Education Assistance Agency (PHEAA), supporting PHEAA’s public service mission. For more information, visit: http://aessuccess.org/