HP Consulting & Integration
HP Consulting & Integration Merges Best Practices through Enterprise Modeling
Consulting firm HP and telecom provider Alcatel-Lucent enhance user experience and improve cycle time with OpenText ProVision.
- Enhancing best practices for the Service Desk at HP
Retrofitting Change Management at Alcatel-Lucent
Enhanced user experience
Improved cycle time to streamline and enhance process performance
Reduced out-of-hours requests for help
Gained flexibility to easily meet demands of changing processes
About HP Consulting & Integration
HP Consulting & Integration offers a rich portfolio of services which enable greater business agility. Based on its Business Technology Outcomes strategy, the group helps enterprises access, share, and synchronize applications and data across existing heterogeneous environments. Alcatel-Lucent designs and delivers networks for the world’s largest communications service providers and is one of HP Consulting & Integration’s (C&I’s) major accounts. For more information, visit: www.hp.com.