msg global solutions
Knowledge Management for More Process Efficiency
As an internationally active service provider for the implementation of IT systems, msg global solutions lives through the knowledge of its staff. In order to make this knowledge available in international projects as well, the company has created a platform for knowledge management on the basis of OpenText Content Server 10.
- International growth has made information flow and exchange of knowledge across time zones and continents more difficult
- Loss of time due to long searching and duplicated work in information acquisition has reduced process productivity
- Worldwide access to centrally stored information prevents duplication of work and makes queries unnecessary
- Information is delivered with context details and thus supports the generation of new knowledge
- Integrated workflow control increases project transparency and process productivity