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Raiffeisen Bankengruppe Steiermark

ECM Consolidation with OpenText at Raiffeisen Bankengruppe Steiermark [Raiffeisen Banking Group Styria]

Raiffeisen Bankengruppe Steiermark logo

Cost structure and processes significantly improved with OpenText solution

Through the successful ECM consolidation, we have reduced our costs in the areas of licence management and ongoing maintenance by 20 percent.

DI ULFRIED PAIER, GESCHÄFTSFÜHRER RAIFFEISEN INFORMATIK CENTER STEIERMARK

Challenge

  • Local and heterogeneous archive landscape
  • High administration, operating, support, and licence costs
  • Lack of interoperability between the individual systems
  • Complex information search and lack of user friendliness

Product(s)

Value

  • Increased level of accessibility, simpler searches
  • Reduced costs for ongoing maintenance and licences by approximately 20 percent
  • Decreased required administration and support work by approximately one third

About Raiffeisen Bankengruppe Steiermark

As a data centre with a strong setup, Raiffeisen Informatik Center Steiermark GmbH (RICS) offers highly available and secure IT infrastructures and comprehensive IT services. The company is the full IT service provider of Raiffeisen-Landesbank Steiermark AG, the Styrian Raiffeisen banks, and the Landes-Hypothekenbank Steiermark. Altogether, RICS's approximately 90 employees provide support for around 4,500 workstations, 800 servers, and an extensive mainframe and user infrastructure at three separate locations in Styria.