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Dorset County Council

Dorset County Council Elect to Use OpenText ECM Suite

Dorset County Council logo

Paper reduction, process efficiency, and records management enable Dorset to meet future challenges.

We’re extremely proud of what we’ve achieved here at Dorset County Council with our information management strategy, but we couldn’t have done it without the help and assistance of the OpenText solution. We have taken the opportunity with OpenText and other product users to work in partnership to develop a product that can deliver both improved services and efficiency savings,

Dr. David Reeve, Corporate Information Manager, Dorset County Council.

Challenge

  • Need to meet government targets for electronic documents
  • Achieve cost savings
  • Meet legislation/compliance demands
  • Overcome delays in retrieval of paper

Product(s)

Value

  • Reduction in processing times
  • Cost savings through paper storage reduction
  • Ability to meet compliance requirements
  • Instant retrieval and faster query handling of electronic invoices

About Dorset County Council

Dorset County Council (DCC) provides the upper tier of local government for the county of Dorset in England. With County Hall based in Dorchester and other offices located throughout the county, DCC employs over 6,900 people, equivalent to around 4,500 full-time employees.

DCC is responsible for providing services across the county such as cultural, regulatory, adult social care and adult learning services; a broad range of environmental work covering archaeology, historical buildings, ecology, coast and countryside; highways maintenance and waste provision; children and family services, learning and school improvement and inclusion services; and business support services including human resources, IT support and development, legal services and procurement.