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Charlotte-Mecklenburg Schools

U.S. Public School System Applies Intelligent Forms Automation Solution to Student Nutrition

Charlotte-Mecklenburg Schools logo

Charlotte-Mecklenburg Schools saves time and reduces risk with OpenText LiquidOffice and OpenText TeleForm

I used to process 10 to 12 of the simple diet order forms in a day, but now I can do more than 20 in an hour.

Liliana Myers, Dietetic Technician, Charlotte-Mecklenburg Schools

Challenge

  • Rising application volumes outgrowing existing processes
  • Inefficiencies and delays with manual, paper-based processes
  • Increased risks with manual data capture and workflows

Product(s)

Value

  • Digitized processes increase productivity, resulting in time and cost savings
  • Time redirected to more value-added activities
  • Full process visibility and audit trails help reduce risks
  • Ability to process 13 times more simple diet order forms per day

About Charlotte-Mecklenburg Schools

Charlotte-Mecklenburg Schools (CMS) is located in the Charlotte, North Carolina region and provides academic instruction to more than 148,000 students in pre-Kindergarten through Grade 12 in 170 schools throughout Mecklenburg County. Each day, approximately 19,000 CMS employees guide their students according to the highest standards, earning CMS widespread acclaim as one of America’s best school districts.