OpenText Exstream enables Colina to transform its customer experience
Colina Insurance ensures policyholders across 700 islands receive personalized communications using OpenText Exstream.
- Needed a multichannel customer communications solution to reach all policyholders across 700 islands due to their varying levels of mobility
- Needed to have consistent look and feel across all communications regardless of channel
- Able to touch clients more often – add more personalization
- Easier to comply with all government regulations
- Automated processes reduce errors
About Colina Insurance
Colina Insurance Limited is a diversified financial services company conducting domestic and international life and health insurance, mortgage lending and investments.