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Ohio National Financial Services

Ohio National Financial Services Advances Digital Strategy for Engaging Customers

Ohio National Financial Services logo

Financial services company streamlines digital content creation; builds personalized, responsive customer experience with OpenText Experience Suite Platform and OpenText Professional Services

The teamwork between Ohio National and OpenText Professional Services was outstanding and was a key component to the success of this effort.

Christopher Spanier, Second Vice President, Marketing Technology, Ohio National Financial Services
Hear Christopher Spanier discuss how OpenText Experience Suite supports personalized, responsive connections for Ohio National professionals and customers and helps the company engage with customers where they are and in ways that matter.

Challenge

• Navigating complex workflows for digital content
• Relating customer care across multiple platforms, mobile devices

Product(s)

Value

• Renovated portal and content solutions within five months
• Saving hundreds of hours annually with streamlined review process
• Establishing available and accessible customer care across all platforms

About Ohio National Financial Services

Founded in 1909, Ohio National provides life insurance, disability income insurance, annuities, and retirement plans to clients across the United States and in South and Central America. For more information, visit: www.ohionational.com