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Tarkett

Tarkett Takes Control of Digital Assets with OpenText

Tarkett logo

OpenText Media Management provides global asset management consistency, improving customer experience with better overall asset management

In the past, locating an asset could take days, now it’s minutes at most.

Richard Burbaud, IT Front Office Solutions Director, Tarkett
Hear Richard Burbaud discuss how Tarkett uses OpenText Media Management to provide employees with fast, easy access to approved digital assets, global consistency, and copyright controls, and provide its customers with reliable, accurate information, improving the customer experience.

Challenge

  • Improving the customer experience
  • Lack of consistency in digital asset use across regions
  • Reducing the time to market for new products
  • Difficulty managing digital rights

Product(s)

Value

  • Improved user experience with easier search
  • Reliable asset access, with single, centralized repository
  • Competitive advantage with reduced time to market for new product launches across regions
  • Greater control of asset use, alleviating usage rights issues

About Tarkett

With more than 130 years of history, Tarkett is a worldwide leader producing innovative and sustainable flooring and sports surface solutions. Used in homes, schools, workplaces, hospitals, retail stores, hotels, and wherever sports are played, 2015 net sales totaled €2.715 billion.

Headquartered in France, Tarkett prides itself on providing outstanding customer service. With diverse products, breadth of expertise, and technical support to customize solutions to complex spaces and specific usages, the company sells 1.3 million m² of flooring each day.

The company has grown organically and through acquisition, and has 34 manufacturing sites in 17 countries, operations throughout EMEA, CIS, APAC, LATAM, and North America, employing 12,000 staff, and serving more than 100 countries.