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Metropolitan Utilities District

Public Utility Embarks on Digital Transformation Journey

Metropolitan Utilities District logo

Metropolitan Utilities District captures, preserves, and delivers content with OpenText Extended ECM for SAP®

We are always striving to become more innovative, streamlined and mobile. As a result, our applications and processes must be agile and responsive while reducing costs to our rate payers. The integration between OpenText and SAP allows us to have transparency through single point of access and a single source of the truth. The productivity gains through the user interface have been both immediate and substantial.

Ron Schell, Director of Asset Management, Metropolitan Utilities District
Ron Schell discusses how Metropolitan Utilities District embarked on a digital transformation journey, enabling secure, mobile access to content and realizing significant time and cost savings.

Challenge

  • Inefficient and resource-intensive paper-based processes
  • Millions of paper assets at risk of loss due to fire or other disaster
  • Large archive of documents is not easily accessible to users

Product(s)

Value

  • Digitized paper assets help streamline processes for improved productivity and savings
  • Valuable content is preserved and protected from disaster and loss
  • Integration of content with SAP and GIS platforms for enterprise-wide efficiency
  • Estimated $300,00 in total savings

About Metropolitan Utilities District

As the fifth-largest public gas utility in the United States, Metropolitan Utilities District provides natural gas and water services to more than 200,000 customers in Omaha, Nebraska, and surrounding communities. The Metropolitan Utilities District is proud to be customer-owned and strives to provide safe and reliable natural gas and water services to the community at rates that are among the lowest in the Midwest.