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MOHELA

U.S. Government Contractor Achieves 508 Compliance in Record Time

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MOHELA uses OpenText Automated Output Accessibility Solution to Produce High-Volume Accessible PDF Documents for Online Presentment

Right out of the gate, we were pleased with the performance. We've also been very pleased with how easy it is to define a template for a given document.

Barry Usry, Senior Manager of Product Development at MOHELA

Challenge

• Convert one million AFP print streams into Accessible PDF documents every month
• Work with MOHELA to develop templates for two customer statements representing 60% of document volume
• Complete the whole project in less than six weeks

Product(s)

Value

• Compliance with Section 508 of the Rehabilitation Act
• Better customer experience
• Fewer requests for alternate formats such as Braille

About MOHELA

Missouri Higher Education Loan Authority (MOHELA) is a student loan servicing organization headquartered in St. Louis, Missouri. MOHELA helps borrowers manage their student loans by providing information, advice, assistance, access to programs, and payment services. The organization has a total of 500+ employees at its St. Louis headquarters, operating center in Columbia, Missouri, and office in Washington, D.C. For more information, visit: www.mohela.com