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Dillinger Hütte

Dillinger Hütte Standardizes Quotation Documents and Speeds Up Output

Dillinger Hütte logo

OpenText™ PowerDocs automates correspondence, saving time, providing rapid response to enquiries

OpenText PowerDocs is perfect for our quotation process. Now we can submit quotes much faster than before – and with uncompromisingly high quality.

BIRGIT ENGEL, CRM MANAGER, DILLINGER HÜTTE

Challenge

  • High cost of manual preparation of complex quotations
  • Time-consuming processes cause delays in providing quotations to customers
  • Highly inconsistent quoting methods lack compliance

Product(s)

Value

  • Automated preparation of standardized, complex quotations saves money
  • Faster production of quotations helps lift customer satisfaction and loyalty
  • More efficient and uniform high standard of correspondence helps meet compliance needs

About Dillinger Hütte

Dillinger Hütte is Europe’s leading heavy plate steel producer. With origins dating back to 1685, today the company employs more than 5,500 staff in Germany and France. Headquartered in Dillingen an der Saar, Germany, in the financial year 2014, the group generated revenue of €2 billion. Steel plate from Dillinger is used in a wide variety of projects around the globe, including steel bridges, skyscrapers, and offshore oil and gas pipelines. Their steels meet varied and demanding specifications, even under the toughest installation and service conditions.