• More
Menu Search

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ)

OpenText Process Management Saves Local Authorities Time and Money, Increases Transparency, and Improves Citizen Service

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ) logo

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), uses OpenText MBPM platform for all applications and services

Since the processing of incoming and outgoing invoices has been managed by OpenText, the time required has reduced by 25% and the volume of incoming invoices can be handled by fewer employees.

DIRK KLEEMEIER, HEAD OF PROCESS MANAGEMENT AT KRZ

Challenge

  • Moving from single-entry to double-entry accounting practices required digital mapping and management of important financial processes.
  • Needed to accommodate digital and scanned documentation to support well-defined processes.
  • Integration of multiple, third-party software including finance and facility management software, to ensure a single, comprehensive process.
  • Transformation of citizen interactions into highly engaging user experience to improve relationships.

Product(s)

Value

  • Digital invoice processing workflow streamlines processes by 25 percent, creates transparency, and reduces costs by approximately 25 percent.
  • Cross-system and cross-application platform reduces implementation effort for new solutions by up to 30 percent.
  • Greater transparency and security of digital file access, based on role profile for citizens and administration employees.

 

About Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ)

The Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ) municipal data centre in Lemgo, has been the IT service provider for the Minden-Lübbecke, Herford, and Lippe districts, along with the 34 towns and local authorities within these districts, since 1972. As a municipal administration union, KRZ has the status of a public sector entity (Körperschaft des Öffentlichen Rechts). Among its responsibilities are the development, introduction, and maintenance of municipal systems and applications.