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Symcor

Leading Financial Services Provider Symcor Banks on OpenText RightFax

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Symcor achieves savings and security with a fax server solution from OpenText

We collapsed all of those multiple fax technologies into RightFax to save approximately $8,000 dollars per month related to support, maintenance, care, and feeding of all of those platforms. So now we have a single fax solution through RightFax. There is no other fax product here at Symcor.

Ted Neal, Senior Manager, Windows Servers, Symcor

Challenge

  • Confidential data requiring secure and resilient fax platform
  • High costs associated with maintaining multiple fax technologies
  • Need for a centralized fax solution that can integrate with enterprise applications
  • Leverage opportunities to reduce costs via existing voice network

Product(s)

Value

  • Customers benefit from a stable, resilient, and secure environment
  • Reduced costs by centralizing on a single fax solution
  • Met customer requirements by integrating with business applications
  • FoIP solution leveraged IT network resources with more than $100,000 savings per year

About Symcor

Symcor is one of Canada’s leading financial processing services providers, supporting major banks as well as retail and telecommunications companies across Canada. With over 3000 employees in offices and operational facilities from Vancouver to Halifax, Symcor provides cost-effective outsourcing solutions for financial processing, including a diverse portfolio of integrated solutions in item processing, statement processing and production, and cash management services.