Book Trilogy
Background
Contact
Enterprise Content Management: Technology
Tom Jenkins
Enterprise Content Management (ECM) describes a critical new segment in Information Technology. ECM is about the management of words— words that make up more than 90 percent of information in organizations today. Businesses are turning to ECM as the next major software productivity tool to effectively manage the explosion of digital content.
The second book in the trilogy, ECM Technology, provides what you need to know about ECM and describes the creation of a new approach to data by some of the greatest minds in the world of information technology— a collective vision determined to solve the challenge of managing structured and unstructured information.
Each chapter in the book focuses on a component technology of ECM, tracing their origins from early search technologies to ubiquitous computing, real-time collaboration and voice recognition.
60 companies lend their stories to this book to help illustrate the challenges associated with managing content and how ECM technologies help to resolve them. Companies such as:
- HBO
- Shell
- Siemens
- BT
Table of Contents
| Chapter 01 | The Business Needs |
| Chapter 02 | ECM Technologies |
| Chapter 03 | Compliance and Corporate Governance |
| Chapter 04 | Search |
| Chapter 05 | Knowledge Management |
| Chapter 06 | Document Management |
| Chapter 07 | Archiving and Document Lifecycle Management |
| Chapter 08 | Web Content Management |
| Chapter 09 | Transactions and Enterprise Application Extensions |
| Chapter 10 | Teams and Collaboration |
| Chapter 11 | Portals |
| Chapter 12 | Rich Media and Digital Asset Management |
| Chapter 13 | Messaging and E-Mail Management |
| Chapter 14 | Workflow and Business Process Management |
| Chapter 15 | Enterprise Adoption |
| Chapter 16 | ECM and the Future |
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Customer Feature
"From large scale search to fully integrated content and collaboration, this book illustrates how organizations can use ECM to leverage their technology infrastructure and create new possibilities for themselves and their customers."
