Book Trilogy

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Enterprise Content Management: Solutions

by Bill Forquer, Peter Jelinski and Tom Jenkins

In some industries, more regulations have been passed in the last few years than have been written in almost a century. From the Patriot Act to Sarbanes-Oxley and Basel 2 and DOMEA regulations, governments are creating more secure living conditions for consumers. Across many industries, individuals and companies have already been penalized for not complying with these regulations and mismanaging critical business content.

The first book in the trilogy, ECM Solutions, sets the stage by introducing relevant ECM business needs and technology elements. It focuses on ROI and Compliance as the principle drivers of ECM adoption and explores how to maximize both from your ECM solutions.

ECM Solutions addresses industry- and department-specific problems and provides examples of some of the ECM solutions used by industry leaders to resolve them.

This book draws examples from 67 companies, including:

  • 20th Century Fox
  • HP
  • Motorola
  • Siemens

Table of Contents

Chapter 01 The Business Needs
Chapter 02 ECM Technologies
Chapter 03 Productivity and Return on Investment Measures
Chapter 04 Compliance and Corporate Governance
Chapter 05 The Enterprise
Chapter 06 Sales and Marketing
Chapter 07 Research and Development
Chapter 08 Manufacturing
Chapter 09 Services
Chapter 10 Administration
Chapter 11 Media
Chapter 12 Government
Chapter 13 Education
Chapter 14 Pharmaceutical and Life Sciences
Chapter 15 Energy, Chemical and Utility
Chapter 16 Insurance and Financial Services
Chapter 17 Telecommunications
Chapter 18 Architecture, Engineering and Construction
Chapter 19 Automotive
Chapter 20 Extended Enterprise and Online Marketplaces
Chapter 21 ECM and the Future

Enterprise Content Management: Solutions

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Customer Feature

"Overall, this book is an excellent introduction for any manager trying to understand ECM's potential. Tom Jenkins sets out to provide an introduction to ECM for senior business managers, rather than IT professionals. "

Martin White, EContent Magazine, USA