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Tuesday, November 18, 2008, 7:30PM

Date	Title	Status	Room
11/18/2008 7:30PM; Duration: 150mins	Gala Dinner [+] Show Outline [-] Hide Outline Join us for our Content World Gala Dinner and Conference Kickoff. Speakers include John Shackleton, Open Text President and CEO, and Keynote Speaker Boris Brott, Conductor and Music Director for the New West Symphony in California.

Date

Title

Status

Room

11/18/2008
7:30PM; Duration: 150mins

Gala Dinner

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Wednesday, November 19, 2008, 9:00AM

Date	Title	Status	Room
11/19/2008 9:00AM; Duration: 180mins	ECM for SAP Track Kick-Off Session - Unlock the ECM Potential of your SAP Investments [+] Show Outline [-] Hide Outline This session kicks off the ECM for SAP Conference at Content World 2008! Attend this session for an overview of the ECM for SAP track.
11/19/2008 9:00AM; Duration: 50mins	Livelink and the Open Text ECM Suite...Your ECM Journey [+] Show Outline [-] Hide Outline This general session will explore how your existing initiatives can be leveraged as a foundation for Open Text ECM Suite, to unlock your organization's potential and bring together people, process, and content across the entire organization for greater productivity and compliance.
11/19/2008 9:00AM; Duration: 50mins	Artesia Business Overview and Update [+] Show Outline [-] Hide Outline Scott Bowen will provide an update on exciting new Open Text initiatives around Web 2.0 and digital media. He will also discuss trends Artesia is seeing in the marketplace in terms of use cases and the increasingly modularization of many components within the ecosystem.
11/19/2008 9:00AM; Duration: 50mins	eDOCS and the Open Text ECM Suite.Are We There Yet? [+] Show Outline [-] Hide Outline It's been two years since Open Text acquired Hummingbird, this general session will take a look at how the eDOCS strategy has evolved over that time and where it is headed over the next few years.
11/19/2008 9:00AM; Duration: 50mins	ECM for Microsoft Welcome and Overview Session [+] Show Outline [-] Hide Outline This is the kickoff session for the Microsoft Track of the Content World Conference.
11/19/2008 9:00AM; Duration: 50mins	Empowering Your Organization: Web Solutions Opening Address [+] Show Outline [-] Hide Outline Daniel Kraft, RedDot's President, welcomes RedDot customers with an opening session outlining how they can continue to leverage their RedDot investments, and the strategic direction that RedDot will take moving forward.
11/19/2008 9:00AM; Duration: 180mins	Gauss User Track [+] Show Outline [-] Hide Outline Join our dedicated Gauss user track to network with peers and learn about new and up coming product and services offerings. Open Text is committed to continued support and investment in Gauss AS400/iSeries, Unix and Windows based products. We will be reviewing product roadmaps as well as exciting opportunities for leveraging complementary Open Text technologies, including records management and business process management. -Welcome-User Application Overview -Product Update -Features Demos/Discussion -Enterprise Library Services Integration -Round Table Q&A with Open Text

Wednesday, November 19, 2008, 10:05AM

Date	Title	Status	Room
11/19/2008 10:05AM; Duration: 50mins	Contract Management Deployment Best Practices [+] Show Outline [-] Hide Outline Today, most organizations continue to manage contracts using a combination of fragmented solutions. This session offers a more reasonable approach focusing on streamlining the communication, collaboration, and contract assembly processes to create the right contract with the right details as efficiently as possible.
11/19/2008 10:05AM; Duration: 50mins	Web 2.0 Community Strategies Inside and Out [+] Show Outline [-] Hide Outline In this interactive session we'll cover motivation, expectations and design practices based on direct experiences from a range of business-oriented communities and social networks.
11/19/2008 10:05AM; Duration: 50mins	Is Your Corporate Memory and Competitive Advantage Walking Out the Door? [+] Show Outline [-] Hide Outline Attend this session to understand emerging risks to the unprepared enterprise, and learn about practical strategies to preserve and protect the valuable content that keeps your business flowing.
11/19/2008 10:05AM; Duration: 50mins	Improving Search Engine Optimization with Web Content Management [+] Show Outline [-] Hide Outline Search Engine Optimization (SEO) is often an overlooked aspect of many Content Management System implementations. However in today's competitive landscape, organizations that follow best practices and plan accordingly before and during the implementation will see huge dividends down the road. While Content Management Systems provide centralized control over the content and presentation layers, once implemented, they can also be utilized to help your organization adhere to SEO best practices.
11/19/2008 10:05AM; Duration: 50mins	Livelink Upgrade Planning and Considerations [+] Show Outline [-] Hide Outline This session provides an overview of how to plan a successful Livelink upgrade. Starting with the different upgrade paths that are available, a review of the options and requirements for different Livelink versions are considered. The methods and analysis considerations are also highlighted.
11/19/2008 10:05AM; Duration: 50mins	Metadata Concepts: Beyond Data Entry Forms [+] Show Outline [-] Hide Outline There's more to metadata than dates and names-you just have to know how to apply it.
11/19/2008 10:05AM; Duration: 50mins	Unlock the power of your Intranet with Personalization and .NET Integration [+] Show Outline [-] Hide Outline We will review a case study showing the evolution of a personalized company Intranet, and how you can leverage personalization to target content and improve your user experience, along with how to effectively integrate .NET applications
11/19/2008 10:05AM; Duration: 50mins	LES Performance Tuning and Monitoring Best Practices [+] Show Outline [-] Hide Outline This session will cover best practices and methods for tuning your LES for maximum performance with tips and tricks from the experts with over 11 years LES experience. We'll also cover how to monitor your system to detect bottlenecks and potential issues.
11/19/2008 10:05AM; Duration: 50mins	Sneak Peek at Artesia 7.0 [+] Show Outline [-] Hide Outline Artesia 7.0 is the most exciting release ever for Artesia, with powerful underlying data architecture enhancements brought to users in a shiny new drag-n-drop UI that is fully customizable for languages and brands.
11/19/2008 10:05AM; Duration: 50mins	Deploying large scale ECM environments based on Open Text Content Services and SharePoint [+] Show Outline [-] Hide Outline This session will outline how a large scale deployment of Microsoft SharePoint backed by CLM Services for SharePoint could look like in reality. Discover how to plan out your infrastructure requirements and how to optimize your required cost structure.
11/19/2008 10:05AM; Duration: 50mins	Livelink for Developers [+] Show Outline [-] Hide Outline Open Text provides open architecture tools that allow you to extend an application to meet your specific business needs and integrate with existing systems. We are eager to get feedback from those who are developing their own customization in order to help us establish the priorities for our development tools. Please come and learn about the current and future options for Livelink Developers-including OScript, Java, Web Services, source control, performance, security, tools and best practices.
11/19/2008 10:05AM; Duration: 50mins	Deploying Livelink ECM for Secure Environments [+] Show Outline [-] Hide Outline Businesses are concerned about the security of their solutions. They expend considerable time, effort, and expense to mitigate risks within their organizations. This session will outline some of the best practices for Livelink ECM as deployed in highly secure environments hosting sensitive content.
11/19/2008 10:05AM; Duration: 50mins	What's New in eDOCS DM? [+] Show Outline [-] Hide Outline Wondering what Open Text has done since the last LiveLinkUp to increase productivity, foster better decision-making, and relieve administrative burdens for eDOCS DM users?
11/19/2008 10:05AM; Duration: 50mins	Business Process Management/eDOCS DM Integration Product Overview [+] Show Outline [-] Hide Outline Automating business processes and workflows in an organization can increase efficiency, help with compliance to regulations, and streamline operations in any business.
11/19/2008 10:05AM; Duration: 50mins	Beyond the Archive - Email as part of the Corporate Memory [+] Show Outline [-] Hide Outline Because email is one of the most pervasive and successful collaborative tools available, the volume of corporate email has grown astronomically. Join us in this interactive design session to share ideas and envision the future of email management.
11/19/2008 10:05AM; Duration: 50mins	Customer Case Study: Deploying a Centralized DM/RM Repository Across Multiple Field Offices at Inter-American Investments David Smith [+] Show Outline [-] Hide Outline This case study focuses on the planning, design, and benefits of implementing a centralized global enterprise Open Text eDOCS DM and RM system. Hear about the start-to-finish process, from solution architecture to data migrations, connectivity and cultural challenges to training.and more.
11/19/2008 10:05AM; Duration: 50mins	Customer Case Study: Cost Effectively Managing Tasks, People and Documents within eDOCS DM at Tenaska [+] Show Outline [-] Hide Outline This session shows how critical events and documents are managed in Legal Contract Compliance, Engineering, Environmental Monitoring, Operations, and Accounting departments within Tenaska. This session will show how a client can transform their existing DM and email system, so it quickly and easily manages their tasks, people and documents with effective management oversight.
11/19/2008 10:05AM; Duration: 50mins	Interoperability between Livelink and SharePoint [+] Show Outline [-] Hide Outline Come to this session to learn how Livelink and SharePoint interoperate, and how Open Text can help you complete your ECM landscape by integrating the Microsoft Office 2007 platform into your ECM experience.

Wednesday, November 19, 2008, 11:10AM

Date	Title	Status	Room
11/19/2008 11:10AM; Duration: 50mins	Using File System Archive to Achieve Business Goals - Customer Case Studies [+] Show Outline [-] Hide Outline This session will examine three separate customer case studies that use different aspects of Livelink ECM - File System Archive to achieve their business goals.
11/19/2008 11:10AM; Duration: 50mins	Product Roadmap: Livelink ECM - Business Intelligence [+] Show Outline [-] Hide Outline In this session, you will discover what's new in the latest release of Livelink ECM - Business Intelligence version 10, as well as the roadmap for the future evolution of the Open Text reporting solution.
11/19/2008 11:10AM; Duration: 50mins	Livelink ECM and SAP ERP: Two Worlds Become One [+] Show Outline [-] Hide Outline This session explores how Open Text solutions can seamlessly integrate content from Livelink ECM and SAP, building tailored views for different user groups, regardless of whether SAP or Livelink ECM is their primary application.
11/19/2008 11:10AM; Duration: 50mins	Upgrading Livelink - Pre-9.5 Versions - Case Study [+] Show Outline [-] Hide Outline Specifically targeted to customers that are upgrading from Livelink 9.2 or lower, this session provides an overview of upgrading to the latest versions of Livelink.
11/19/2008 11:10AM; Duration: 50mins	The Domino Effect: Records Management, Email and eDiscovery [+] Show Outline [-] Hide Outline Why are so many Open Text customers looking for solutions that combine records management, email management and eDiscovery? There is one simple answer: The Domino Effect...
11/19/2008 11:10AM; Duration: 50mins	Dynamic product catalogs in RedDot Web Content Management [+] Show Outline [-] Hide Outline HarperCollins is a global publisher and the first to digitize its content and create a global digital warehouse to protect the rights of its authors, meet consumer demand and generate additional business opportunities. This session will cover the business opportunities HarperCollins saw with managing content in the digital world and the solution of dynamic online catalogs. See how external content sources are used to generate catalogs with the ability to personalize and output copies of those same catalogs.
11/19/2008 11:10AM; Duration: 50mins	Livelink ECM Enterprise Server Capacity Planning [+] Show Outline [-] Hide Outline Please come and join Open Text's Technical Services Consultant in a session covering the practice of Capacity Planning for Livelink Enterprise Server.
11/19/2008 11:10AM; Duration: 50mins	Customer Request Live [+] Show Outline [-] Hide Outline This "How To" session covers topics chosen by you, including adding functionality to the Template Editor and CMS Text Editor, making content from projects available to external systems using XML, writing RQL programs to simplify complex tasks, and using CMS to generate a Google sitemap. We've polled the audience and will address topics with the largest demand. In addition there we will be time to ask our professional services experts your unique project question.
11/19/2008 11:10AM; Duration: 50mins	Upgrading Livelink - 9.5 and Later Versions - Case Study [+] Show Outline [-] Hide Outline Specifically targeted to customers that are upgrading from Livelink 9.5 or higher, this session provides an overview of upgrading to the latest versions of Livelink.
11/19/2008 11:10AM; Duration: 50mins	Artesia Roadmap [+] Show Outline [-] Hide Outline While Artesia DAM 7.0 has many important features, there are also many other important product enhancements underway that are scheduled for delivery as part of Artesia DAM 6.8 SP3.
11/19/2008 11:10AM; Duration: 50mins	Email Archiving/Management & File System Archiving Roadmap [+] Show Outline [-] Hide Outline Attend this session to learn about the technical roadmaps of both the email and file system product lines, including solutions for Microsoft Exchange Server. These sessions will complete your view across the Microsoft product landscape.
11/19/2008 11:10AM; Duration: 50mins	Enterprise Rollout - Lessons Learned [+] Show Outline [-] Hide Outline As members of the ECM Rollout Team, Hill International consultants closely with the State ECM Rollout Team to deploy these Pilot programs ahead of the full statewide implementation. Find out how.
11/19/2008 11:10AM; Duration: 50mins	Advanced DM Search Server: Monitoring & Maintenance [+] Show Outline [-] Hide Outline This session will also cover topics like how to monitor the DM index and verify its operational integrity. It will also provide Tips and Tricks for maintaining the index.
11/19/2008 11:10AM; Duration: 50mins	Customer Case Study: Open Text eDOCS DM5 at Porzio, Bromberg & Newman P.C. [+] Show Outline [-] Hide Outline Attorneys and law firm legal staff are reliant upon applications to deliver daily document-based efficiencies, while adhering to compliance, retention and security.
11/19/2008 11:10AM; Duration: 50mins	eDOCS DM 5.2 Implementation Topics [+] Show Outline [-] Hide Outline A technical overview of the configuration aspects and upgrade considerations to deploy eDOCS DM 5.2.x.
11/19/2008 11:10AM; Duration: 50mins	Email Lifecycle Management, eDOCS Edition Solution Overview [+] Show Outline [-] Hide Outline This session will provide an overview of two new email management offerings for eDOCS customers. Combining fundamental document and records management with email filing and archiving capabilities, these new email solutions for eDOCS customers will help organizations define, secure, and control the processes by which emails are managed, retained, and disposed, providing key benefits such as improved productivity, better email system performance, and reduced storage and IT costs. Attend this session to better understand how Open Text is extending the email management capabilities of eDOCS.
11/19/2008 11:10AM; Duration: 50mins	Case Studies - CLM Services for SharePoint, eDOCS Edition [+] Show Outline [-] Hide Outline This session will cover how existing customers from the Commercial, Energy and Government industries currently use the CLM Services for SharePoint software.
11/19/2008 11:10AM; Duration: 50mins	Advanced Search - To Boldly Go Where No Search Has Gone Before [+] Show Outline [-] Hide Outline What do you see as the future of search and search results? Work with us in this iteractive group design session as we redefine our Advanced Search dialog and our search results display.

Wednesday, November 19, 2008, 1:30PM

Date	Title	Status	Room
11/19/2008 1:30PM; Duration: 90mins	General Session - Open Text Corporate Vision and Product Strategy [+] Show Outline [-] Hide Outline Join us for this overview of our corporate vision and roadmap with Tom Jenkins, Chief Strategy Officer and Kirk Roberts, EVP & President Integrated ECM Operating Group

Date

Title

Status

Room

11/19/2008
1:30PM; Duration: 90mins

General Session - Open Text Corporate Vision and Product Strategy

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Wednesday, November 19, 2008, 3:20PM

Date	Title	Status	Room
11/19/2008 3:20PM; Duration: 50mins	Product Roadmap: Enterprise Process Services for Livelink ECM [+] Show Outline [-] Hide Outline In this session, you will discover what's new in the latest release of Enterprise Process Services, as well as the roadmap for the future evolution of the product.
11/19/2008 3:20PM; Duration: 50mins	Customer Case Study: Making Sense of the Governance, Risk Management and Compliance (GRC) Landscape at OMERS [+] Show Outline [-] Hide Outline Join Open Text and OMERS for valuable and practical insights on the important role Open Text and our Governance, Risk Management and Compliance (GRC) Suite technology can play in addressing the GRC day to day challenges.
11/19/2008 3:20PM; Duration: 50mins	Customer Case Study: Aligning an ECM Implementation with Corporate Goals at Sanjel Corporation [+] Show Outline [-] Hide Outline One of the fundamental challenges when implementing an enterprise system, such as Livelink, is aligning what the system will deliver to the corporate goals. An overview of how we implemented Livelink within Sanjel Corporation by focusing on aligning Livelink implementation with the corporate goals, and the technical best practices.
11/19/2008 3:20PM; Duration: 50mins	ECM Vitality - Is your ECM Environment "Alive & Well"? [+] Show Outline [-] Hide Outline Is your ECM environment "Alive & Well"? This session will outline a method to access the Current and Planned state of Enterprise Content Management (ECM) practices in your organization so that you may further maximize the Value of unstructured Content. We'll review the recognized good practices and principles of an ECM Strategy, Solution Realization, Governance & Infrastructure, which contribute to ECM Vitality and Return On Investment for your organization. Culture, Leadership, Information Architecture, User Experience, Decision Making Structures, Policies & Procedures are just a few of the topics that contribute to the success of content management in an organization.
11/19/2008 3:20PM; Duration: 50mins	Customer Case Study: How to Sell ECM Throughout your Organization - Methanex Shehin Devji [+] Show Outline [-] Hide Outline Learn how to sell and market the use and benefits of ECM and other Open Text products throughout your organization.
11/19/2008 3:20PM; Duration: 50mins	Marketing 2.0: The Value of Social Media for the Enterprise [+] Show Outline [-] Hide Outline Today's focus should not be on emerging technology, but on emerging cultural practices. Enterprise 2.0 is all about leveraging collaborative knowledge in the social market place to create new opportunities and strengthen existing relationships. In layman terms, the new imperative is to take the collective knowledge provided by employees, customers, partners and vendors and transform this intelligence into business-building opportunities.
11/19/2008 3:20PM; Duration: 50mins	Enterprise User Experience Services: Mirroring How Users Work [+] Show Outline [-] Hide Outline User Experience Services improve end user efficiency, blend enterprise data and processes with the end user's preferred working environment, and minimize training requirements and corporate risk.
11/19/2008 3:20PM; Duration: 50mins	ERP and ECM are Different Worlds, Right? Why Should I Coordinate my Strategies for Them? [+] Show Outline [-] Hide Outline No one piece of information, whether it be a piece of transactional data or an unstructured business document, can be fully understood and leveraged without understanding the context of all the other pieces of information related to it. Decisions made in business processes managed in SAP Business Suite for example, need to draw on documents that may sit outside of SAP systems, such as emails, contracts, policies and procedures, and so on. In this session, you will learn why the worlds of ERP and ECM need to be brought together, and how Open Text Extended ECM for SAP Solutions extends the basic content services of SAP NetWeaver to provide lifecycle management for all of your electronic and physical records in the context of SAP processes and transactions.
11/19/2008 3:20PM; Duration: 50mins	Implementing Report Capture and Report Management in your ECM Strategy [+] Show Outline [-] Hide Outline In this session you will learn how to leverage Open Text's Vista Plus product to provide access to business reports and statements from Livelink and Microsoft's SharePoint Portal. Speakers will discuss Sharp Healthcare, and this customer's real-life experiences with Report Capture and Management.
11/19/2008 3:20PM; Duration: 50mins	The Open Text ECM Journey [+] Show Outline [-] Hide Outline The session will showcase customer examples where a small departmental or narrow scope deployment has grown to a wide reaching ECM deployment and will also describe the new product synergies offered by integrations across the Suite. This session sets the context for a number of subsequent session on the agenda that drill down into various functionality areas of the ECM Suite.
11/19/2008 3:20PM; Duration: 50mins	Personas: Setting the Stage for User Adoption [+] Show Outline [-] Hide Outline Personas have been an effective design tool for many years. So why are they suddenly getting so much attention? Forrester is keen on personas; Microsoft has them; even Wal-Mart now uses personas to sell their store experiences. In this session we will teach you the benefits of personas and scenarios, and help you identify how they can be used as design tools to guide and sell your next project.
11/19/2008 3:20PM; Duration: 50mins	Content Delivery: Faster, Higher, Stronger [+] Show Outline [-] Hide Outline Join us in this session as we explore some of the business and technical challenges that are faced by companies. We will explore real-life examples of such problems and how the companies that faced them were able to solve them.
11/19/2008 3:20PM; Duration: 50mins	Digital Depth: Culture and Creative Industries in the Midst of the IT Transformation Ken Coates [+] Show Outline [-] Hide Outline Dr. Ken Coates will explain the transformative potential of digital depth, particularly in such fields as education, commerce, banking, and e-government, and explore the current state of North America's data collection and accessibility. He will show how collaboration between researchers, government agencies, corporations and others are pivotal to the efforts to become truly data rich.
11/19/2008 3:20PM; Duration: 50mins	Introducing the Open Text Developer Network - Going Beyond Developer Manuals [+] Show Outline [-] Hide Outline The Open Text Developer Network (OTDN) gives users the opportunity to find and contribute to up-to-date API documentation and code. Sound interesting? Join us in this session to find out how you can access and contribute to the Open Text Developer Network.
11/19/2008 3:20PM; Duration: 50mins	Successful Solution Design - Part 1: Learning the Techniques [+] Show Outline [-] Hide Outline One of your departments has a problem. You need a solution. During part 1 of this session we'll walk you through an example to teach you some tips, tricks and techniques to help you design a solution that addresses their pains. You'll learn how to identify stakeholders and how to sell your ideas to them.
11/19/2008 3:20PM; Duration: 50mins	Bringing Web 2.0 Technologies to the Enterprise to Turbo-charge Collaboration and Workforce Productivity [+] Show Outline [-] Hide Outline Social networking, wikis, blogs, tagging, communities - we've all been witness to the success of these tools and how they have changed the way people interact on the Internet. Now, everyone's talking about how these Web 2.0-style technologies can be deployed in a corporate environment.
11/19/2008 3:20PM; Duration: 50mins	Product Roadmap: Livelink ECM - Records Management Roadmap and Round Table [+] Show Outline [-] Hide Outline Open Text is committed to continued development that extends and enhances its records management portfolio. Attend this session to see what's in store for the Livelink ECM - Records Management product. This session contains a roundtable discussion, and it's your time to provide input into future capabilities of the product.
11/19/2008 3:20PM; Duration: 50mins	Use Transactional Content Processing to Rapidly Develop of Content-Enriched Vertical Applications that Span SAP and Non-SAP Sources [+] Show Outline [-] Hide Outline Are you faced with the challenge of automating business processes that need to touch multiple systems and access content from multiple sources? In this session, you will learn how to use the Open Text Transactional Content Processing application to rapidly develop a content-enabled vertical application that brings together content from multiple SAP and non-SAP sources, and leverages that content in end-to-end processes that span SAP and non-SAP systems.
11/19/2008 3:20PM; Duration: 50mins	Customer Case Study: Standardizing Processes and Improving Efficiency at NIDA [+] Show Outline [-] Hide Outline The National Institute on Drug Abuse (NIDA) sponsors clinical trials to develop therapies to treat drug abuse and addiction. These involve a nationwide network of service providers, research support organizations, pharmaceutical manufacturers, and government agencies. NIDA utilizes Livelink ECM to support 850 clinical researchers throughout the US. This program will outline key functionality, show metrics and ROI, and describe an implementation approach that has led to the platform's widespread adoption as a mission-critical system.
11/19/2008 3:20PM; Duration: 50mins	Content Services for SharePoint [+] Show Outline [-] Hide Outline Join this session to learn more about the roadmap for CLM Services and Storage Services for SharePoint.
11/19/2008 3:20PM; Duration: 50mins	Putting Your People First - Creating an Agile Business with the Social Workplace [+] Show Outline [-] Hide Outline Attend this session to understand how productivity gains, employee satisfaction rates and protection of corporate knowledge assets can all be enhanced by adopting practices and tools inspired by the Web 2.0 world. This session addresses the Social workplace enabling organizations to embrace 2.0 technologies to improve business communication and productivity.
11/19/2008 3:20PM; Duration: 50mins	Product Roadmap: Livelink ECM Contract Lifecycle Management Roadmap and Successes [+] Show Outline [-] Hide Outline This session will contain a brief overview of the application and examples of how it is currently used in production. The main focus will be devoted to roadmap discussion and a demonstration of the next version of Livelink ECM - Contract Lifecycle Management, version 3.0.
11/19/2008 3:20PM; Duration: 50mins	Introduction to Livelink ECM - Content Lifecycle Management [+] Show Outline [-] Hide Outline This session provides an introduction to Livelink ECM - Content Lifecycle Management, a solution that provides end-to-end management as content flows through critical business processes.
11/19/2008 3:20PM; Duration: 50mins	Livelink ECM - Email Management - Future Product Strategy and Direction [+] Show Outline [-] Hide Outline Email management continues to garner unprecedented interest in organizations, the media, and even in court rooms. Join this session to learn more about how Open Text is breaking the bonds of traditional email archiving and helping companies truly manage email as business records-giving them the logic and intelligence to dynamically retain and destroy messages according to what they represent, and find and preserve them defensibly when the time comes.

Wednesday, November 19, 2008, 4:30PM

Date	Title	Status	Room
11/19/2008 4:30PM; Duration: 50mins	Product Roadmap: Libraries & Collections Roadmap and Overview [+] Show Outline [-] Hide Outline As content experts, Open Text understands that different types of content require different treatment. Livelink ECM - Collections Server is the basic solution for managing significant knowledge assets and for sustaining research and innovation. Learn how you can enhance research and discovery of your special collections with interactive thesaurus, concept mining and result set clustering.
11/19/2008 4:30PM; Duration: 50mins	Customer Case Study: Avoiding Failure: Building a Simple but Effective Foundation for ECM at ENMAX Sam McCollum [+] Show Outline [-] Hide Outline A house without a solid foundation will not last very long when a storm hits. However, it is amazing how many companies will implement an ECM system without the proper IRM foundation, only to be caught off guard when the system fails during its first real test. This presentation takes a close look at what an effective ECM foundation looks like, and the logical steps that lead up to a successful ECM implementation. We will present eight essential IRM considerations in the form of scenarios that will help you build an effective ECM foundation, and provide the answers to specific key questions related to those scenarios.
11/19/2008 4:30PM; Duration: 40mins	Customer Case Study: Change Management Processes in a Regulated Company - GOJO Industries [+] Show Outline [-] Hide Outline GOJO Industries is regulated by the FDA and must adhere to their guidance on electronic document management stated in 21 CFR Part 11. With Wisteria-IT, GOJO automated their IT Change Management and Engineering Change Request/Order processes using Livelink workflows, and integrated compliance to FDA regulations in the workflows.
11/19/2008 4:30PM; Duration: 50mins	Customer Case Study: STA Travel Embraces Social Media [+] Show Outline [-] Hide Outline Attend this session to learn best practice ideas on moving your public facing Web initiatives into the social marketplace. If you are considering adding user generated content to your Web sites, this is a session you won't want to miss.
11/19/2008 4:30PM; Duration: 50mins	Enhance your MOSS Investment with Web Content Management [+] Show Outline [-] Hide Outline In 2007 Microsoft unveiled MOSS, Microsoft Office SharePoint Server. With this announcement, many organizations who have invested in Microsoft are evaluating how to grow their infrastructure within this new environment. As the leading solution on the Microsoft platform, Open Text has continued to develop integration with MOSS to ensure that customers can leverage the Microsoft platform with the WCM capabilities of our Web solutions offering. This is a critical session if you are currently evaluating moving your organization to MOSS 2007. Understand how Open Text Web Solutions can fit into your MOSS investments, compare WCM functionality available in MOSS, and see customer examples of successful joint implementations
11/19/2008 4:30PM; Duration: 50mins	Open Text Security Initiatives and Programs [+] Show Outline [-] Hide Outline Corporate information is more valuable than ever in an increasingly competitive global market. Protecting that information is a priority for users of Livelink ECM. This presentation will explain the many efforts taking place inside Open Text to develop and maintain software that includes robust security while providing advanced functionality required by customers. The Open Text Security Team will be examined as well as the many security efforts underway inside Open Text. Efforts by the Research and Development teams to meet future challenges to security will be examined. Attendees will learn how they can stay informed about security alerts, examine the security posture of their Livelink ECM installation, and contribute to the security of the Livelink ECM product. While the examples and case studies are mostly drawn from the Livelink ECM world, the security initiatives and programs discussed in this session are broadly applicable to all software and solutions created by Open Text, and highlighted at Content World.
11/19/2008 4:30PM; Duration: 50mins	Understanding Electronic Discovery [+] Show Outline [-] Hide Outline Enterprise 2.0 Fundamentals - As 2.0 inspired technologies enter the mainstream business, compliance officers, records professionals and general counsel need to be aware of the changing face of technology and content creation and publication practices. Attend this session to learn about the cutting edge of electronic discovery and risk issues.
11/19/2008 4:30PM; Duration: 50mins	Digital Media in a Web 2.0 World [+] Show Outline [-] Hide Outline Organizations from all industries and sectors of society are increasingly turning to digital asset management and enterprise content management for these important tasks. Come learn the fundamentals of digital media and prepare your organization for a web 2.0 world.
11/19/2008 4:30PM; Duration: 50mins	Storytelling - How We Can Share and Learn from Each Others' Stories [+] Show Outline [-] Hide Outline In this interactive session, we'll teach you how to combine storytelling and visual thinking techniques to create a tool that is far more effective than traditional fact based methods of communication.
11/19/2008 4:30PM; Duration: 50mins	The Value of Open Text's Solutions for Archiving and Accessing Data and Documents in SAP Business Suite Applications [+] Show Outline [-] Hide Outline If you are running SAP Business Suite applications, you should be running SAP Archiving or SAP Document Access by Open Text (includes SAP Archiving and extends it with DocuLink). Every SAP Business Suite deployment can benefit from the offloading of aged data and documents from the SAP database, reduced hardware requirements, improved performance, lower TCO, the ability to attach business documents and email to SAP transactions, facilitation of upgrades and legacy decommissioning and more. The DocuLink feature of SAP Document Access provides additional value by enabling the creation of aggregated, virtual views of related SAP and non-SAP content in SAP GUI and SAP NetWeaver Portal. If you're not using these solutions today, attend this session to find out what you're missing.
11/19/2008 4:30PM; Duration: 50mins	Product Roadmap: Livelink ECM - Extended Collaboration [+] Show Outline [-] Hide Outline Get an overview and learn the latest news about this new package. We'll highlight the new dynamic employee interaction that is now possible through the new real-time features. We'll also share the new enhancements to Communities and Wiki, as well as our ideas for where we're heading with these exciting new additions.
11/19/2008 4:30PM; Duration: 50mins	Enterprise Library Services - Fundamental Web Services for Archiving, Records Management and Search [+] Show Outline [-] Hide Outline Open Text Enterprise Library Services is a foundation layer that enables organizations to consistently manage retention schedules and compliance rules for business content throughout the enterprise. Based on an outline of what a Service-Oriented Architecture (SOA) comprises and what SOA means to Open Text, we will dig into the principals behind it, along with the details of Enterprise Library Services, and outline its current roadmap. Some examples illustrate how Enterprise Library Services can be leveraged by various applications.
11/19/2008 4:30PM; Duration: 50mins	Understanding the Total Cost of Ownership of ECM [+] Show Outline [-] Hide Outline While ECM program deployments are as unique as the corporations and organizations implementing them, there is much that can be learned and applied to virtually all deployments. Join this session to understand the cost breakdown of typical ECM initiatives: Focusing on People, Processes, and Content, and using Open Text's and other corporations' experiences as a guide, this session will discuss successful and not-so-successful strategies used to minimize the TCO and maximize the ROI of a corporate-wide ECM program.
11/19/2008 4:30PM; Duration: 50mins	Customer Case Study: Open Text SharePoint Integration at Freeport LNG [+] Show Outline [-] Hide Outline This session will present the use of the Open Text Livelink to SharePoint Integration Module at Freeport LNG, with a focus on how we are leveraging the synnergy of Microsoft SharePoint and Livelink and the rationale for its use.
11/19/2008 4:30PM; Duration: 50mins	Successful Solution Design - Part 2: Applying the Techniques [+] Show Outline [-] Hide Outline One of your departments has a problem. You need a solution. During Part 1 of this session, we taught you some tips, tricks and techniques to help you design a solution that addresses their pains. Now it's your turn to put them into practice, with the help of our Design Team.
11/19/2008 4:30PM; Duration: 50mins	Get the Most Out of Open Text Vendor Invoice Management's Reporting and Analytics Tool [+] Show Outline [-] Hide Outline After you have implemented and rolled out Open Text Vendor Invoice Management (VIM) to optimize your accounts payable (AP) operations in SAP ERP, how can you measure VIM's success or identify problem areas that are opportunities for improvement? In this session, you will learn how VIM's Analytics tool provides analytics and liability reporting that can help you monitor a range of metrics and identify areas of weakness in your AP processes. The session includes an overview of reporting from the SAP Business Information Warehouse.
11/19/2008 4:30PM; Duration: 50mins	Large, Multi-Product Open Text Application Deployments - Technical View [+] Show Outline [-] Hide Outline This session will provide a forum for discussion and feedback in order to gather information, feedback and ideas from customers who have multiple OT applications and large scale deployments.
11/19/2008 4:30PM; Duration: 50mins	Open Text's Design Partnership Program - Participating in Product Design [+] Show Outline [-] Hide Outline Do you have a passion for innovation? Is your organization interested in a co-operative working relationship with Open Text Product Design? If so, learn more about this initiative and its value to you.
11/19/2008 4:30PM; Duration: 50mins	Customer Case Study: Delivering an Award Winning Portal for Local Government Communications with the City of Las Vegas [+] Show Outline [-] Hide Outline Join Greg Duncan, eGovernment Officer for the City of Las Vegas as he discusses the challenges and opportunities brought to government organizations as they embark on a Web strategy. Attend this session if you are a government agency or any information-rich organization looking to organize your online experience and drive visitors to easily find information in a self-service environment.
11/19/2008 4:30PM; Duration: 50mins	Accelerating the Process of Content Migration [+] Show Outline [-] Hide Outline This session will discuss how to leverage traditional data integration methodologies with content migration. Open Text will show how large scale content migration using the data integration approach will result in a faster implementation with less effort.
11/19/2008 4:30PM; Duration: 50mins	Customer Case Study: Email Management at Energen [+] Show Outline [-] Hide Outline With increased regulatory requirements, compliance and risk management moving up the corporate priority ladder, Energen implemented email archiving in 2004. This session will discuss the development of a corporate governance process, and implementation lessons learned.
11/19/2008 4:30PM; Duration: 50mins	Open Text and Microsoft SharePoint: Complementary ECM [+] Show Outline [-] Hide Outline What is Microsoft SharePoint, and how does it relate to other Enterprise Content Management (ECM) systems? In this session, we will explore how SharePoint can complement the ECM systems you already have in place, and how Open Text solutions can help you complete your ECM landscape by integrating the Microsoft Office 2007 platform.

Wednesday, November 19, 2008, 6:00PM

Date	Title	Status	Room
11/19/2008 6:00PM; Duration: 90mins	Thanks, I won't be joining the evening event. [+] Show Outline [-] Hide Outline I will not be attending the Reception.
11/19/2008 6:00PM; Duration: 90mins	SAP Reception [+] Show Outline [-] Hide Outline SAP welcomes you to come meet and mingle with SAP representatives and Open Text Executives and staff. This is your chance in an informal environment to network and learn more about how SAP and Open Text work together to deliver best-of-breed solutions. Join us for fun evening of music, good food and drinks!
11/19/2008 6:00PM; Duration: 90mins	Deloitte Reception [+] Show Outline [-] Hide Outline Deloitte welcomes you to come and meet Deloitte representatives and explore the Top 10 Myths and Realities of the ECM World. Join us for an evening of tempting appetizers and beverages and for a chance to WIN a case of a Top 10 Wine.

Date

Title

Status

Room

11/19/2008
6:00PM; Duration: 90mins

Thanks, I won't be joining the evening event.

[+] Show Outline

11/19/2008
6:00PM; Duration: 90mins

SAP Reception

[+] Show Outline

11/19/2008
6:00PM; Duration: 90mins

Deloitte Reception

[+] Show Outline

Thursday, November 20, 2008, 9:00AM

Date	Title	Status	Room
11/20/2008 9:00AM; Duration: 50mins	Supporting ECM within an Info Technology Library Framework [+] Show Outline [-] Hide Outline A guide to troubleshooting your Livelink ECM environment. This presentation will look at the different parts of the Livelink ECM system, how to generate the logging required to troubleshoot Livelink ECM issues on these parts, and more.
11/20/2008 9:00AM; Duration: 50mins	Livelink Syndication, RSS and Beyond [+] Show Outline [-] Hide Outline How can you keep up-to-date with the huge volume of information being added to Livelink? These days, information is lean and sleek. It's served up when you need it, where you need and with zero clicks. Think about RSS feeds and Livelink, what would they mean to you? Join us in this interactive design session to share ideas and envision the future of RSS and Livelink.
11/20/2008 9:00AM; Duration: 50mins	Configuration, Release and Change Management: Achieving Operational Efficiency [+] Show Outline [-] Hide Outline This session discusses those parts of Service Management related to Configuration, Release and Change Management from a technical and operational standpoint.
11/20/2008 9:00AM; Duration: 50mins	Product Roadmap: Livelink ECM - Extended Collaboration [+] Show Outline [-] Hide Outline Get an overview and learn the latest news about this new package.
11/20/2008 9:00AM; Duration: 50mins	The Information Management Challenge [+] Show Outline [-] Hide Outline This session provides relevant and practical insight on how organizations have found success using information management principles.
11/20/2008 9:00AM; Duration: 50mins	Optimizing Performance to the End User: Web Server Tuning for Livelink Enterprise Server [+] Show Outline [-] Hide Outline This session will cover best practices for maximizing Livelink Enterprise Server performance through Web server tuning-with examples for both IIS and Apache.
11/20/2008 9:00AM; Duration: 50mins	Customer Case Study: Increasing Productivity for a Mobile Workforce at Multiquip [+] Show Outline [-] Hide Outline This session will showcase the solution built at Multiquip utilizing RedDot Web Solutions and SAP. The implementation allowed Multiquip to reduce the time to market for new products, reduce the IT headcount spent on content management.
11/20/2008 9:00AM; Duration: 180mins	The ECM for SAP Track Continues: SAP and Open Text are Working Together to Better Serve Our Customers [+] Show Outline [-] Hide Outline This session continues the ECM for SAP Track with presentations designed to educate and inform you of our close relationship with SAP.
11/20/2008 9:00AM; Duration: 180mins	The ECM for SAP Track Continues: SAP and Open Text are Working Together to Better Serve Our Customers [+] Show Outline [-] Hide Outline This session continues the ECM for SAP Track with presentations designed to educate and inform you of our close relationship with SAP.
11/20/2008 9:00AM; Duration: 180mins	The ECM for SAP Track Continues: SAP and Open Text are Working Together to Better Serve Our Customers [+] Show Outline [-] Hide Outline This session continues the ECM for SAP Track with presentations designed to educate and inform you of our close relationship with SAP.
11/20/2008 9:00AM; Duration: 50mins	Publishing Round Table [+] Show Outline [-] Hide Outline The Publishing Round Table an opportunity to share best practices and experiences with other Artesia publishing customers in an interactive dialogue with senior management representatives from Artesia; similar discussions in the past have been lively and led to important initiatives including the near term launch of Artesia Community at Artesia.com
11/20/2008 9:00AM; Duration: 50mins	Content Services for SharePoint [+] Show Outline [-] Hide Outline Join this session to learn more about the roadmap for CLM Services and Storage Services for SharePoint.
11/20/2008 9:00AM; Duration: 50mins	Customer Case Study: RedDot Web Solutions for Both Public and Secure Communications at NYSUT David Adkins [+] Show Outline [-] Hide Outline Attend this session to learn how NYSUT deployed a Web site that met the demands of general public use and a multi-tiered membership base. An existing member database of over 600,000 records in a legacy system was leveraged to support content delivery at multiple levels of access.
11/20/2008 9:00AM; Duration: 50mins	Product Roadmap: Livelink ECM - Records Management [+] Show Outline [-] Hide Outline Open Text is committed to continued development that extends and enhances its records management portfolio. Attend this session to see what's in store for the Livelink ECM - Records Management product.
11/20/2008 9:00AM; Duration: 50mins	Customer Case Study: Upgrading Livelink in a Regulated Environment at GOJO Industries [+] Show Outline [-] Hide Outline In 2005, GOJO Industries implemented Livelink for Regulated Documents 9.2 to manage the life cycle of documentation required by the FDA. Find out how.
11/20/2008 9:00AM; Duration: 50mins	Retention and Dispositioning with Livelink ECM - Records Management. [+] Show Outline [-] Hide Outline It's time to start putting those policies into action and figure out how to actually get rid of the information when it's due. We will discuss retention concepts and methods to follow to enforce dispositioning with Livelink ECM - Records Management. This will be an interactive session to gather your feedback to influence the product direction. After years of populating the system, dispositioning is a hot topic, and Open Text wants to ensure your needs are being met.
11/20/2008 9:00AM; Duration: 50mins	Customer Case Study: Email Management at Cozen O'Connor Amy Freese [+] Show Outline [-] Hide Outline Emails often contain very valuable information, but the content remains trapped in individual mailboxes and outside of general firm resources. As emails become formal business records, the capture and retrieval becomes a daunting challenge for both IT and the end-user community.
11/20/2008 9:00AM; Duration: 50mins	eDOCS DM Health and Performance Check [+] Show Outline [-] Hide Outline Learn the benefits of a Health and Performance Check on your DM system. What can you do? How can you do it? What you can expect, and how it can improve your Livelink ECM - eDOCS DM experience?
11/20/2008 9:00AM; Duration: 50mins	Auditing your eDOCS DM System - Recommended practices for the implementation of eDOCS DM [+] Show Outline [-] Hide Outline Learn more about best practices for the implementation of your eDOCS DM system.
11/20/2008 9:00AM; Duration: 50mins	Content Lifecycle Management Services for SharePoint, eDOCS Edition Product Overview [+] Show Outline [-] Hide Outline This session will provide a detailed product overview of the new product offerings for eDOCS customers. Open Text Content Lifecycle Management Services for Microsoft SharePoint, eDOCS Edition, allows an organization with one or more eDOCS libraries to extend their document repositories into the wider audience of SharePoint users in their environment.
11/20/2008 9:00AM; Duration: 50mins	Customer Case Study Scaling eDOCs to the DoD Enterprise at DeCA [+] Show Outline [-] Hide Outline When configuring and maintaining software across a large organization, you must take into consideration several key factors including bandwidth limitations, server load balancing, data backup, replication and caching. Having deployed eDOCs to a large user population worldwide, The Defense Commissary Agency (DeCA) will share their wisdom and experience with session attendees.

Thursday, November 20, 2008, 10:05AM

Date	Title	Status	Room
11/20/2008 10:05AM; Duration: 50mins	Configuring Oracle for Optimal Performance with Livelink Enterprise Server [+] Show Outline [-] Hide Outline This session will address how to configure the Oracle instance and database to attain optimal performance for Livelink Enterprise Server.
11/20/2008 10:05AM; Duration: 50mins	Product Roadmap and Overview: Livelink ECM Contract Management [+] Show Outline [-] Hide Outline This session will contain a brief overview of the application and examples of how it is currently used in production. The main focus will be devoted to roadmap discussion and a demonstration of the next version of Livelink ECM - Contract Lifecycle Management, version 3.0.
11/20/2008 10:05AM; Duration: 50mins	Product Roadmap: Enterprise Process Services for Livelink ECM [+] Show Outline [-] Hide Outline In this session, you will discover what's new in the latest release of Enterprise Process Services, as well as the roadmap for the future evolution of the product.
11/20/2008 10:05AM; Duration: 50mins	Ask the Livelink Experts [+] Show Outline [-] Hide Outline Do you have a Livelink question? Join us in a panel discussion where you will ask questions, share experiences and get answers from the Livelink experts in Administration, Content Management, Collaboration, Search, Performance, Security, and Workflow.
11/20/2008 10:05AM; Duration: 50mins	Customer Case Study: Utilizing Physical Objects and Records Management Modules as a Storage Management Solution at Jefferson County Michael Schink [+] Show Outline [-] Hide Outline Jefferson County was tracking records storage and retention with a soon to be unsupported in-house designed MS-Access database with no way to conduct a full inventory of offsite records storage facilities. Find out how Livelink Records Management changed that situation.
11/20/2008 10:05AM; Duration: 50mins	Customer Case Study: STA Travel Embraces Social Media [+] Show Outline [-] Hide Outline With 16 different web sites around the world, STA Travel wanted to find a cost-effective way of ensuring a consistent, agreeable and homogenous, global Web presence for young, dynamic and knowledgeable individuals. Understand how STA Travel achieved measurable results through their online efforts embracing Web Content Management and the latest in Web 2.0 technologies.
11/20/2008 10:05AM; Duration: 50mins	Broadcasting Round Table [+] Show Outline [-] Hide Outline The Broadcasting Round Table an opportunity to share best practices and experiences with other Artesia broadcasting customers in an interactive dialogue with senior management representatives from Artesia; similar discussions in the past have been lively and led to important initiatives including the near term launch of Artesia Community at Artesia.com
11/20/2008 10:05AM; Duration: 50mins	Livelink Upgrade Planning and Considerations [+] Show Outline [-] Hide Outline The key to successful Livelink upgrades is in knowing where to start, when to plan, and what to consider. This session provides an overview of how to plan a successful Livelink upgrade.
11/20/2008 10:05AM; Duration: 50mins	Building A Foundation for Information Governance with Livelink Content Lifecycle Management [+] Show Outline [-] Hide Outline The culture of compliance has permeated corporate records and knowledge management. Attend this session to learn more about building out an information governance strategy to help stay an agile enterprise.
11/20/2008 10:05AM; Duration: 50mins	Office and SharePoint - Now and Future [+] Show Outline [-] Hide Outline Join this session presented by Microsoft and gain insights into how Microsoft Office and SharePoint are leveraged as application platforms for content management solutions, meeting the needs of business and end users.
11/20/2008 10:05AM; Duration: 50mins	Implementing and Automating Web Analytics Using RedDot [+] Show Outline [-] Hide Outline This session will cover key concepts including: - Best practices for managing analytics projects - Best practices for data collection using third party analytics tools, along with RedDot - Building a reporting infrastructure that largely maintains itself through automation - Killer applications for RedDot analytics
11/20/2008 10:05AM; Duration: 50mins	Livelink ECM - Email Management - Future Product Strategy and Direction [+] Show Outline [-] Hide Outline Email management continues to garner Join this session to learn more about how Open Text is breaking the bonds of traditional email archiving and helping companies truly manage email.
11/20/2008 10:05AM; Duration: 50mins	The Business Case for Information Governance and Litigation Readiness [+] Show Outline [-] Hide Outline This session will discuss the areas of value that can be derived from implementing enterprise records management, improving eDiscovery capabilites, and/or streamlining litigation support processes.
11/20/2008 10:05AM; Duration: 50mins	Livelink ECM Search Tips and Tricks [+] Show Outline [-] Hide Outline In this session, we will cover tips and tricks that will help you get more out of a document management system. Attending this session will help you understand how to deploy scalable system changes that allow all users to maximize this resource.
11/20/2008 10:05AM; Duration: 50mins	eDOCS DM/RM Dynamic Views Overview [+] Show Outline [-] Hide Outline In this session we'll look at the key capabilities and features of Dynamic Views as well as some of the implementation considerations.
11/20/2008 10:05AM; Duration: 50mins	Enterprise Connect for Legal [+] Show Outline [-] Hide Outline Learn how Enterprise Connect™ exposes content and functionality from multiple business systems to Microsoft-based user environments, including Microsoft Office 2003/2007, Microsoft Windows Explorer XP/Vista and Microsoft Outlook 2003/2007.
11/20/2008 10:05AM; Duration: 50mins	BPM eDOCS Technical Overview [+] Show Outline [-] Hide Outline This presentation will provide an in-depth technical architecture overview of the BPM eDOCS DM Integration solution.
11/20/2008 10:05AM; Duration: 50mins	Customer Case Study: eDocs, SharePoint, OCR, and Open Text BPM at Megafon [+] Show Outline [-] Hide Outline Megafon's IT management was faced with the task of developing a system that would automate business processes across the very different technologies being used, such as SAP, Siebel, and other in-house systems.
11/20/2008 10:05AM; Duration: 50mins	No BPM is an Island [+] Show Outline [-] Hide Outline Join this session and help design the future of eDOCS DM and Open Text Process Services.

Thursday, November 20, 2008, 11:10AM

Date	Title	Status	Room
11/20/2008 11:10AM; Duration: 50mins	Trends in Livelink ECM Governance [+] Show Outline [-] Hide Outline Learn some of the latest trends in Livelink ECM governance and their importance in driving business value for the organization.
11/20/2008 11:10AM; Duration: 50mins	Control the Complete Lifecycle of Structured Content in SAP Business Suite Applications [+] Show Outline [-] Hide Outline Learn how you can integrate a complete ECM application into SAP Business Suite and apply records management controls to content in your SAP Business Suite applications.
11/20/2008 11:10AM; Duration: 50mins	Understanding the Total Cost of Ownership of ECM [+] Show Outline [-] Hide Outline Join this session to understand the cost breakdown of typical ECM initiatives-focusing on People, Processes, and Content.
11/20/2008 11:10AM; Duration: 50mins	Product Roadmap: Livelink ECM - Enterprise Server [+] Show Outline [-] Hide Outline In this session we will review the latest solutions built on Livelink ECM - Enterprise Server v9.7.1, and discuss some of the key features that are being planned for Enterprise Server v10.
11/20/2008 11:10AM; Duration: 50mins	Security Configuration for Livelink ECM [+] Show Outline [-] Hide Outline This session will outline some of the best practices for securing Livelink ECM applications through the use of the many application configuration options available.
11/20/2008 11:10AM; Duration: 50mins	Collaboration 2.0 [+] Show Outline [-] Hide Outline Join us in this session to learn more about how our Extended Collaboration tool addresses the real issues that global enterprises are grappling with today in finding the right people, forming teams, providing user friendly, web 2.0 tools and enabling them to generate real, effective results.
11/20/2008 11:10AM; Duration: 50mins	Web Solutions Roadmap - What's here and what's coming? [+] Show Outline [-] Hide Outline The future of Web Content Management and delivery is here! This session has been designed to let you see and learn about the new ways RedDot Solutions will help you communicate better through the Web.
11/20/2008 11:10AM; Duration: 50mins	Marketing Round Table [+] Show Outline [-] Hide Outline The Marketing Round Table an opportunity to share best practices and experiences with other Artesia marketing customers in an interactive dialogue with senior management representatives from Artesia; similar discussions in the past have been lively and led to important initiatives including the near term launch of Artesia Community at Artesia.com
11/20/2008 11:10AM; Duration: 50mins	Product Roadmap: eDOCS Suite [+] Show Outline [-] Hide Outline This roadmap session will highlight the direction of the eDOCS Suite and encompass DM and related key modules.
11/20/2008 11:10AM; Duration: 50mins	Microsoft SharePoint Solutions for Professional Services [+] Show Outline [-] Hide Outline Are you working in the professional services industry? Join this session to learn how to use your Microsoft content management infrastructure to manage your business critical information.
11/20/2008 11:10AM; Duration: 50mins	Customer Case Study: Application Integration with RedDot CMS at Delaware North Companies Inc. Brian Alessi [+] Show Outline [-] Hide Outline Describing the Web In A Box initiative will provide a good lead into the application integration discussion. This session will describe some of Delaware North's major successes, their develop once and reuse approach, application integration, and their failures (content class sharing; expected reduced cost over time with increased requirements, etc.).
11/20/2008 11:10AM; Duration: 50mins	Product Roadmap & Overview: Livelink ECM Clients and Desktop Products [+] Show Outline [-] Hide Outline In this session, you will get an overview of the different products for working with Livelink ECM from desktop applications, including Enterprise Connect, Livelink Explorer, the Office Editor (Web Edit), and WebDAV.
11/20/2008 11:10AM; Duration: 50mins	Product Roadmap: Enterprise Library Services for Livelink ECM [+] Show Outline [-] Hide Outline In this session we will review Enterprise Library Services in the context of Livelink ECM - Enterprise Server.

Thursday, November 20, 2008, 1:30PM

Date	Title	Status	Room
11/20/2008 1:30PM; Duration: 50mins	Comprehensive Products and Solutions Overview [+] Show Outline [-] Hide Outline From Soup to Nuts: See how a combination of Open Text products and solutions can be beneficial for your organization. This session provides a landscape for the Open Text family of products and solutions extending from Enterprise Library Services, Process Services, Application integration and interaction.
11/20/2008 1:30PM; Duration: 50mins	Using Design Thinking to Solve Wicked Problems [+] Show Outline [-] Hide Outline Many of the problems facing us when deploying enterprise solutions are wicked problems. They have incomplete, contradictory and changing requirements, and solutions are often difficult to recognize as such because of complex interdependencies. While traditional engineering methods can't easily address these problems, design thinking concerned with educating the intuition, is well suited to wicked problems. Designers sketch, prototype. and even play to explore the space of solutions, they build to think. Share some of the wicked problems you're facing, and learn more about how to use design thinking to tackle those problems.
11/20/2008 1:30PM; Duration: 50mins	Contract Management - from Chaos to Control [+] Show Outline [-] Hide Outline This session provides an overview of contract management across the organization, exploring the challenges and opportunities it presents. Understand your current processes and their performance gaps, and learn how to boost efficiency and achieve compliance.
11/20/2008 1:30PM; Duration: 50mins	Implementing an Open Text Vendor Invoice Management Solution [+] Show Outline [-] Hide Outline Many companies understand the benefits they can gain from optimizing their SAP Accounts Payable with Open Text Vendor Invoice Management (VIM). If a VIM implementation is on your horizon, attend this session to learn about key considerations and best practices from Open Text deployment specialists. In addition, an existing VIM customer will share key lessons learned from a recent VIM deployment experience.
11/20/2008 1:30PM; Duration: 50mins	Is It Usable? Usability Testing 101: Improving User Adoption [+] Show Outline [-] Hide Outline Wouldn't it be great to know if the systems you push out to your users are usable? Does it really help them do their job, or does it just add to their list of frustrating tasks. We'll teach you how to conduct simple usability tests so you can evaluate your systems and tools to improve your user adoption.
11/20/2008 1:30PM; Duration: 50mins	Developers are Users Too - API Usability [+] Show Outline [-] Hide Outline As a software developer, how much time have you spent thinking about the usability of APIs? Come and share your thoughts and ideas with us in this workshop, where we will work together to determine what makes an API usable. From there, we will use simple paper prototyping techniques to put together usable API designs.
11/20/2008 1:30PM; Duration: 50mins	The Mobile Enterprise: Collaboration and ECM in the Age of the SmartPhone [+] Show Outline [-] Hide Outline This session will cover important trends in mobility in Enterprise 2.0 as well as on overview of all mobility offerings from Open Text. Attend this session to understand how to plan for mobility in the social workplace.
11/20/2008 1:30PM; Duration: 50mins	User Interface Design Patterns: Putting the Pieces Together [+] Show Outline [-] Hide Outline The last few years have seen Web 2.0 applications and products like the iPhone raise the bar for user interface design. Users' expectations for interfaces are higher than they've ever been, but, with the proliferation of new toolkits and techniques, deciding which ideas to incorporate into a user interface can be difficult. Design patterns-best practices for solving specific interface design problems-can help. In this session, experienced product designers will introduce you to some common interface design patterns enabling you to apply them in the context of your project.
11/20/2008 1:30PM; Duration: 50mins	Enterprise User Experience Services : Mirroring How Users Work [+] Show Outline [-] Hide Outline Enterprise User Experience services allow the seamless blending of content, collaboration and process. Open Text Enterprise User Experience Services are members of the Open Text Content Services family. User Experience Services improve end user efficiency, blend enterprise data and processes with the end user's preferred working environment, and minimize training requirements and corporate risk.
11/20/2008 1:30PM; Duration: 50mins	Enterprise Process Services: Process Transformation is Possible and Should Be The Goal [+] Show Outline [-] Hide Outline Business Process Management (BPM) is a structured approach employing methods, policies, metrics, management practices and software tools to manage and continuously optimize an organization's processes throughout the process life cycle. Information and knowledge management professionals as well as business process professionals have a tremendous opportunity to push BPM to a new level of value for document-intensive processes, with the goal of business agility and empowering users to make accurate decisions quickly. Open Text Enterprise Process Services is the comprehensive new set of services designed to make it easier than ever before. In this session we'll outline the variations of Business Process Management, give guidance on content centric implementations, and explore the benefits you can gain by empowering people through the convergence of process and content.
11/20/2008 1:30PM; Duration: 50mins	Experience the High Performance Workplace: Maximizing the Corporate Intranet [+] Show Outline [-] Hide Outline In today's world, organizations are looking for ways to leverage their Intranet to better communicate and collaborate with their employees. A powerful intranet posts fresh content, integrates with other applications and enables colleagues to collaborate in the context of virtual teams. Many organizations are now in the process of re-developing their Intranets and asking themselves the usual questions. How should the intranet be structured? How do we get employees to use it? How will the intranet relate to other information systems? This session is designed to give you firsthand knowledge about the value a content management system brings to an Intranet. Join us to learn how organizations like yours are leveraging Livelink and RedDot to deliver a compelling personalized Intranet experience, and implementing Intranets and using technology to support business objectives, provide higher level employee satisfaction, improve employee experience and address compliance issues, and lastly structuring Intranets to increase usage, reduce costs and increase efficiency
11/20/2008 1:30PM; Duration: 50mins	Customer Case Study: Email Management at Halliburton [+] Show Outline [-] Hide Outline This presentation will outline one company's efforts to better manage their emails from a legal perspective (RM) and a productivity perspective (mailbox sizes are less limited). While serving the needs of end-users that use email heavily to get work done, legal compliance is imperative, as is total cost of ownership associated with Halliburton's Exchange systems. The Livelink Email Management system Halliburton is deploying will allow for the management of emails according to a defensible set of policies without negatively impacting end-user productivity.
11/20/2008 1:30PM; Duration: 50mins	Marketing Asset Management [+] Show Outline [-] Hide Outline Digital media is everywhere and certainly part of your organization's marketing activities. In this session we'll look at real-life examples of how brand-name companies in the consumer space and in B2B are maximizing ROI, speed, and efficiency while telling great stories with Open Text Marketing Asset Management.
11/20/2008 1:30PM; Duration: 50mins	Product Roadmap: Livelink ECM - Enterprise Server [+] Show Outline [-] Hide Outline In this session we will review the latest solutions built on Livelink ECM - Enterprise Server v9.7.1, and discuss some of the key features that are being planned for Enterprise Server v10.
11/20/2008 1:30PM; Duration: 50mins	Product Roadmap: Livelink ECM - Records Management [+] Show Outline [-] Hide Outline Open Text is committed to continued development that extends and enhances its records management portfolio. Attend this session to see what's in store for the Livelink ECM - Records Management product. This session contains a roundtable discussion, and it's your time to provide input into future capabilities of the product.
11/20/2008 1:30PM; Duration: 50mins	Product Roadmap: eDOCS Suite [+] Show Outline [-] Hide Outline This roadmap session will highlight the direction of the eDOCS Suite and encompass DM and related key modules. Listen as senior product management discuss plans for the eDOCS Suite into 2009-and beyond. Learn about our DM X strategy and how it will help our mid-market, global 2000 and public sector install base. After attending this session, participants will understand the short term release plans, key feature and platform support, and the product vision into next year.
11/20/2008 1:30PM; Duration: 50mins	How ECM Ensures Efficient and Seamless Personnel Processes in SAP HCM [+] Show Outline [-] Hide Outline Learn how to ensure efficient and seamless personnel processes by extending SAP HCM with Open Text Employee Information Management and Open Text Extended ECM for SAP Solutions.
11/20/2008 1:30PM; Duration: 50mins	Enterprise Process Services: The Processing Way of Open Text Content Services [+] Show Outline [-] Hide Outline Open Text Enterprise Process Services is a comprehensive new set of services designed to make it easier than ever before for enterprises to flexibly and rapidly deliver content to information workers within the context of business processes. For users, Enterprise Process Services lets them design processes for any business content and manage the flow of that content within and between departments to improve the lifecycle of business process and meet business requirements.
11/20/2008 1:30PM; Duration: 50mins	Customer Case Study: Managing Content Migration at the City of Edmonton [+] Show Outline [-] Hide Outline Edmonton.ca is the Web portal for the City of Edmonton, one of North America's fastest growing cities and the hub for the Alberta Oil and Gas market. This boom economy has seen the region's population nearly double in the past decade, and effective Web communication has become vital for managing this growth. The City of Edmonton chose RedDot Web solutions for ease-of-use and flexibility, but their biggest project concern was migrating existing content.
11/20/2008 1:30PM; Duration: 50mins	Building SharePoint Enterprise ECM applications using the Case Management Framework [+] Show Outline [-] Hide Outline Join this session to learn how to build enterprise-wide vertical applications with complete ECM practices, on SharePoint Server 2007, by utilizing the Open Text Case Management Framework, SharePoint Edition.
11/20/2008 1:30PM; Duration: 50mins	Legal Information Management - Using SharePoint� as an EDRMS [+] Show Outline [-] Hide Outline Attend this session and see how the joint efforts of Microsoft and Open Text can help you attain a complete matter lifecycle Enterprise Document and Records Management System.

Thursday, November 20, 2008, 2:40PM

Date	Title	Status	Room
11/20/2008 2:40PM; Duration: 50mins	Iterative Development Process at Open Text [+] Show Outline [-] Hide Outline Open Text unifies the product development process across all sites and introduced an iterative development process, the IDP, also called "The Open Text Way", a year ago. The session will introduce the process, the experience after one year, and show the benefits for our customers to get their requirements as part of the product.
11/20/2008 2:40PM; Duration: 50mins	If you build it they will come, but will they stay? - Strategies for Building Successful and Sustainable Online Communities [+] Show Outline [-] Hide Outline This session will outline strategies, gained from over 15 years of real customer deployments, and key success factors for building online communities for the social workplace that not only attract users, but keep them coming back.
11/20/2008 2:40PM; Duration: 50mins	Information Visualization & Presentation [+] Show Outline [-] Hide Outline Visual information can significantly improve productivity because people tend to process information far more effectively when it is presented graphically rather than textually. Using visual representation and techniques (e.g., dashboards, charting techniques) effectively, people can explore large amounts of data, interpret and understand information from many sources rapidly, discover new knowledge based on it, and make better and faster business decisions. Come to this session to discuss how to better use visual representations to improve your business productivity.
11/20/2008 2:40PM; Duration: 50mins	Customer Case Study: Oracle Accounts Payable Imaging and Process Optimization at Developers Diversified Realty [+] Show Outline [-] Hide Outline Much depends on the accuracy and efficiency of an organization's procurement and AP invoice processes. In order to ensure that invoices are tracked and available from the moment they are received, paid in a timely manner, and business relationships are maintained, organizations are increasingly turning to the benefits of integrated imaging and workflow automation solutions.
11/20/2008 2:40PM; Duration: 50mins	Archiving SAP Data is Like Taxes...You Can Try to Avoid Them, but be Prepared to Face the Consequences [+] Show Outline [-] Hide Outline We all know that fines and perhaps even imprisonment are the consequences of avoiding taxes. Not archiving data from SAP Business Suite applications can have its consequences as well. As data volume grows, more expensive hardware is required to store it, system performance can be sub-optimal, backups take longer, and system upgrades are more difficult and have a higher risk of downtime. Attend this session to learn how Open Text Data Archiving for SAP Solutions (part of SAP Archiving and SAP Document Access by Open Text) extends SAP Data Archiving to address these issues, thereby reducing operational costs, risks and TCO.
11/20/2008 2:40PM; Duration: 50mins	Product Roadmap and Overview: Email Archiving/Management for MS Exchange 9.7.5 [+] Show Outline [-] Hide Outline Don't miss this opportunity to learn about the latest developments, features and enhancements to Email Management for MS Exchange, version 9.7.5, and how they can help save your company time and effort in the ongoing support and evolution of your email management strategy.
11/20/2008 2:40PM; Duration: 50mins	A Picture is Worth a Thousand Words - The Art of Communicating Visually [+] Show Outline [-] Hide Outline Have you ever had a hard time getting someone to understand a concept? Or wished you could somehow pull all the pieces of a problem together in one page? You can do this by communicating visually using concept maps and other visual thinking techniques. Join us for this workshop to learn how.
11/20/2008 2:40PM; Duration: 50mins	Product Roadmap: Livelink ECM - Business Intelligence [+] Show Outline [-] Hide Outline In this session, you will discover what's new in the latest release of Livelink ECM - Business Intelligence version 10, as well as the roadmap for the future evolution of the Open Text reporting solution.
11/20/2008 2:40PM; Duration: 50mins	The New Face of Knowledge: How Generation Y and Enterprise 2.0 are Changing Knowledge Management. [+] Show Outline [-] Hide Outline Sophie, a Gen Y employee, works at a large enterprise. She's not familiar with the phrase Enterprise 2.0, but she avidly embraces new tools - she has accounts on Facebook, LinkedIn, Twitter. Wikis and blogs are two of her favorite authoring environments, and she leverages social networks to establish relationships and accomplish tasks. She's one of the 65% of knowledge workers who rely on each other, not management, to solve problems. and one of the 37% who ignore company rules because they have better ways to get things done. Find out more about Sophie and what motivates her, then participate in a discussion on the implications for knowledge management.Usability workshop on knowledge management and 2.0 technologies.
11/20/2008 2:40PM; Duration: 50mins	The Domino Effect: Records Management, Email and eDiscovery [+] Show Outline [-] Hide Outline Why are so many Open Text customers looking for solutions that combine records management, email management and eDiscovery? There is one simple answer: The Domino Effect.
11/20/2008 2:40PM; Duration: 50mins	Best Practices in ECM - Customer Panel [+] Show Outline [-] Hide Outline In this session, companies will learn about the importance of having a thorough understanding of their content, users and permissions' structures, generating executive support throughout the ECM process, and the influence of records management on ECM.
11/20/2008 2:40PM; Duration: 50mins	Control the Complete Lifecycle of Structured Content in SAP Business Suite Applications [+] Show Outline [-] Hide Outline Learn how you can integrate a complete ECM application into SAP Business Suite and apply records management controls to content in your SAP Business Suite applications.
11/20/2008 2:40PM; Duration: 50mins	Open Text Microsoft Solutions Roadmap [+] Show Outline [-] Hide Outline Join this session to gain an overview across the entire Open Text Microsoft Portfolio Roadmap. Learn how you can manage all of your Microsoft content today, and what exciting product enhancements Open Text is working on. This session will also cover SharePoint solution frameworks.
11/20/2008 2:40PM; Duration: 50mins	Corporate Publishing and Open Text Digital Asset Management: A Look at Real World Case Studies [+] Show Outline [-] Hide Outline Publishing workflows are common in all organizations and have taken on new roles and challenges with the advent of digital processes and media. A modern digital media management system enables companies to fully leverage their publishing efforts-from just-in-time sales material and customized collateral to content rich Web sites for suppliers, partners, and customers that contain documents, photos, and video. Come get a front-line view of a range of innovative digital publishing workflows now being developed within organizations.
11/20/2008 2:40PM; Duration: 50mins	Reporting is Everywhere [+] Show Outline [-] Hide Outline Reporting isn't just consolidating metrics from a financial system; it's about turning people, processes and content into business intelligence. Think about the disparate pieces of information in your organization - things like the informal networks people use, the content people use, the business processes that are used, as well as the metrics - and how it can be combined and analyzed and reported on to improve productivity, support innovation and provide a competitive advantage. Join us as we explore what you need to discover from the people, processes and content in your organization and how you want it reported to you.
11/20/2008 2:40PM; Duration: 50mins	Enterprise Library Services - Fundamental Web Services for Archiving, Records Management and Search [+] Show Outline [-] Hide Outline Open Text Enterprise Library Services is a foundation layer that enables organizations to consistently manage retention schedules and compliance rules for business content throughout the enterprise. Based on an outline of what a Service-Oriented Architecture (SOA) comprises and what SOA means to Open Text, we will dig into the principals behind and the details of Enterprise Library Services as well as outline its current roadmap. Some examples illustrate how Enterprise Library Services can be leveraged by various applications.

Thursday, November 20, 2008, 3:50PM

Date	Title	Status	Room
11/20/2008 3:50PM; Duration: 50mins	Integrate Optical Character Recognition with Open Text Vendor Invoice Management [+] Show Outline [-] Hide Outline Optimizing Accounts Payable (AP) means more than just installing software like Open Text Vendor Invoice Management (VIM) to automate existing processes. To maximize process improvements, you need to redesign processes too. VIM is designed to work with electronic images of invoices and their associated metadata. Because many invoices are still received in paper format, this means scanning them to generate an electronic version. Optical Character Recognition (OCR) enriches the electronic version by converted text on paper into text that populates metadata fields in VIM. In this session, learn how OCR enables best practices related to metadata extraction, data validation and first-pass invoice posting.
11/20/2008 3:50PM; Duration: 50mins	Best Practices: Bridging Islands of Information Across the Enterprise [+] Show Outline [-] Hide Outline Join us as we explore how to access and understand massive quantities of interdependent information to enables the business to react faster and better to evolving customer demands and changing market conditions.
11/20/2008 3:50PM; Duration: 50mins	It's all about we! Enterprise 2.0 Strategy with Open Text Experts [+] Show Outline [-] Hide Outline Enterprise Strategy Session - Join a panel of Open Text 2.0 practitioners to understand how the Web 2.0 experiences often learned in the consumer world have come to enrich our internal work practices as we engage with geographically diverse teams and build compelling online customer communities. We'll talk about the emerging issues that we face, and that are facing our customers as well: Blurring the line between personal and professional with networking sites such as Facebook or Twitter, relying on blogs and wikis for communication and announcements, and engaging in meaningful dialogue through special interest groups and support forums on virtual Communities sites. Attend this interactive session and feel welcome to share your own 2.0 adoption successes and challenges as consumer inspired tools meet the business mainstream.
11/20/2008 3:50PM; Duration: 50mins	Building A Foundation for Information Governance with Livelink Content Lifecycle Management [+] Show Outline [-] Hide Outline The culture of compliance has permeated corporate records and knowledge management. But how can your business benefit from the reactive measures taken to meet changing laws and regulations?
11/20/2008 3:50PM; Duration: 50mins	Collaboration Nation - How Can We use Collaboration Tools to Make the Business World a Smaller Place? [+] Show Outline [-] Hide Outline Working with geographically dispersed teams and third party contractors can be a dark logistical nightmare. But given collaboration tool capabilities, there is light at the end of the tunnel. Join us for this interactive design session where we will discuss your collaboration needs, and put some thought toward the next release of collaboration tools.
11/20/2008 3:50PM; Duration: 50mins	Customer Case Study: Life Science Deployment & Maintenance Best Practices with Affymax [+] Show Outline [-] Hide Outline Come and be prepared to learn about and discuss implementation best practices and lessons learned along the implementation roadmap, including readiness assessment, developing business processes and workflow mapping, configuration mapping, standard operating procedures needed for EDMS and 21 CFR Part 11, validation, training and change management.
11/20/2008 3:50PM; Duration: 50mins	Enterprise Process Services: The processing way of Open Text Content Services [+] Show Outline [-] Hide Outline Open Text Enterprise Process Services is a comprehensive new set of services designed to make it easier than ever before for enterprises to flexibly and rapidly deliver content to information workers within the context of business processes. For users, Enterprise Process Services lets them design processes for any business content and manage the flow of that content within and between departments to improve the lifecycle of business process, and meet business requirements.
11/20/2008 3:50PM; Duration: 50mins	Customer Case Study: Enterprise-wide Implementation Lessons Learned at CVPS [+] Show Outline [-] Hide Outline This session looks at an enterprise-wide implementation of Livelink ECM and Records Management at a power utility. It will explore change management, business lessons learned and best practices for rolling out Livelink in a publicly traded, highly regulated, power utility.
11/20/2008 3:50PM; Duration: 50mins	Enterprise Process Services: Process Transformation is Possible and Should Be The Goal [+] Show Outline [-] Hide Outline In this session we'll outline the variations of Business Process Management, give guidance on content centric implementations, and the benefits you can gain by empowering people through the convergence of process and content.
11/20/2008 3:50PM; Duration: 50mins	Building an Information Architecture on Microsoft and Open Text Technology [+] Show Outline [-] Hide Outline This session will discuss a concrete large scale customer example for which Open Text and Microsoft provide the key technology components to manage all content management needs.
11/20/2008 3:50PM; Duration: 50mins	Open Text Product Performance - Areas of Investigation [+] Show Outline [-] Hide Outline This session will discuss the benchmarking, version comparisons, and support architecture assessments the performance and field testing teams in Open Text are involved with, and present some of those findings. The second part of the session involves soliciting feedback for areas Open Text should investigate for the coming year in the areas of performance, scalability and deployment
11/20/2008 3:50PM; Duration: 50mins	Web Solutions Roadmap - What's here and what's coming? [+] Show Outline [-] Hide Outline The future of Web Content Management and delivery is here! This session has been designed to let you see and learn about the new ways RedDot Solutions will help you communicate better through the Web. RedDot's own product experts will walk you through the exciting new features for product releases coming this quarter and later in 2008, and they will discuss the future of RedDot's product suite.
11/20/2008 3:50PM; Duration: 50mins	Customer Case Study: Achieving the Ultimate Intranet at Hydro-Qu�bec [+] Show Outline [-] Hide Outline Since the RedDot implementation in 2004, Hydro-Qu�bec has migrated more than 200 intranet sites and over 30 news bulletins, offering a collaborative Intranet for thousands of employees.
11/20/2008 3:50PM; Duration: 50mins	Predictable Irrationality - Understanding What your Users Really Need vs What They Ask For [+] Show Outline [-] Hide Outline Directly asking users what they want is a sure way to generate a long list of what they think they want right now to solve problems that are on their minds, expressed in terms of tools they are already familiar with. How do we get at their needs, rather than their wants, when they are predictably incapable of communicating these needs? Learn about elicitation methods that see past the predictable irrationality of users, and that help us as system designers avoid falling into reasoning traps.
11/20/2008 3:50PM; Duration: 50mins	How GM Europe Optimized Procurement Processes and Supplier Relations with a 360� View of Supplier Information and Supplier Self Service [+] Show Outline [-] Hide Outline Extend SAP Supplier Relationship Management (SRM) with solutions designed to help you optimize procurement processes and improve supplier relations. Open Text Supplier Information Management provides procurement and accounts payable staff with a 360� view of all information related to a supplier in SAP GUI, SAP NetWeaver Portal or Microsoft Office, improving staff productivity and process efficiency. Open Text Shared Document Access supports the creation of supplier self-service portals that deliver SAP and non-SAP content, reducing supplier inquiries and improving supplier satisfaction.
11/20/2008 3:50PM; Duration: 50mins	Enterprise Connect Business Applications & Solutions [+] Show Outline [-] Hide Outline This session will cover the business aspects of Enterprise Connect such as how it provides value to your organization, the end effect and increased user efficiency, solution building and information in context as well as a question & answer period to help you with your specific business needs.
11/20/2008 3:50PM; Duration: 50mins	Customer Case Study: BBC's Digital Media Initiative and Open Text [+] Show Outline [-] Hide Outline Early in 2008 the legendary BBC embarked on an ambitious Digital Media Initiative (DMI) to prepare itself for an on-demand, web 2.0, multiplatform digital environment. Digital Asset Management was a core component of this next generation interactive initiative from one of the world's premier news and media organizations. Attend this session to understand why Open Text was selected to be the core digital asset management provider along with its partner Siemens IT Solutions and Services. Hear first hand from Mark Finch, the lead Open Text Digital Asset Management solution executive whose vision helped outline the solution offering.

Thursday, November 20, 2008, 6:30PM

Date	Title	Status	Room
11/20/2008 6:30PM; Duration: 210mins	Universal Studios and City Walk [+] Show Outline [-] Hide Outline *Please note: Picture ID required for City Walk
11/20/2008 6:30PM; Duration: 210mins	Thanks, I won't be joining the evening event. [+] Show Outline [-] Hide Outline I will not be attending the Universal Studios and City Walk.

Date

Title

Status

Room

11/20/2008
6:30PM; Duration: 210mins

Universal Studios and City Walk

[+] Show Outline

11/20/2008
6:30PM; Duration: 210mins

Thanks, I won't be joining the evening event.

[+] Show Outline