Content Day UK Breakout Sessions

 At Content Day UK, there will be six breakout sessions during the day.

- Breakout I will start at 10.45
- Breakout II will start at 11.35
- Breakout III will start at 13.45
- Breakout IV will start at 14.35
- Breakout V will start at 15.45
- Breakout VI will start at 16.35

Each breakout consists of six sessions that you can choose from on various track themes:

- ECM Champion - Nightingale room
- Business - Churchill room
- Microsoft Ecosystem - Elgar 2 room
- Technology - Shakespeare 1 room
- Public Sector - Elgar 1 room
- Partners - Brunel 4 room
- ECM Innovation - Brunel 3 room
- SAP - Shakespeare 3 room

ECM Champion, Business, Ecosystem, Technology, Public Sector and ECM Innovation as well as a Partner and SAP track. After registration, you will receive a confirmation and the opportunity to pre-subscribe to the breakout sessions of your preference. Due to the capacity of the different rooms and the amount of people registering for the event we are unfortunately unable to guarantee breakout spaces, so they will be assigned on a first come first served basis.

I & II - Rise of the ECM Architect

In this one hour session we look at the way in which the role of an ECM Architect has developed in line with the development of ECM technologies. This panel discussion will be attended by Enterprise Open Text Customers and chaired by Doug Miles, Managing Director of AIIM UK. It will also be attended by Brad Bosley, Director of Enterprise Deployments and Architecture. This session will discuss the journey that takes place as a company’s ECM requirements develop, the role that the ECM architect has to play and how this in turn has developed over time.

I - An overview of European Banking 2009-2013

Since joining TowerGroup at the beginning of 2007, Bob has published research on a range of business issues that impact financial institutions conducting business globally, particularly in European and the Middle East. The topics covered include risk and regulation, exchanges, trading platforms, and securitization. Bob frequently appears on the television networks, including CNBC's European and Arabic networks as well as CNN and Bloomberg, to provide industry comment and analysis. He is a frequent contributor to industry thought and comment in the international, national, and the financial services and economics sector press.

In this session Bob will give an overview of situations and challenges currently facing European banks and the road to recovery. This session will discuss the nursing back to health of the banking sector and how, by building on and maintaining new trusting relationships with customers, there will be light at the end of the tunnel.

I -Open Text ECM Suite for Microsoft: Product Vision and ROI in Practice

Why is Open Text and Microsoft “Better Together“? In this session we will look at ways in which you can extend the reach of your Microsoft ecosystem, including SharePoint and Exchange, with Microsoft Solutions from Open Text. We will show you what the future holds for these solutions in relation to Office 14, and what this will deliver by way of ROI.

I - Enterprise Library Services - (at) the Heart of Open Text ECM Suite

Open Text Enterprise Library Services provides the critical foundation for a true enterprise-wide ECM strategy, allowing organizations to manage content and metadata in a single, consistent way. This session outlines what makes Enterprise Library Services the heart of Open Text ECM Suite and how applications use it for supporting shared business scenarios. After introducing recently added capabilities an outlook will be presented showing what’s coming in the next 12 to 18 months.

I - R/KYV Roadmap and Open Text LRG Framework

This session provides an introduction to the new Open Text framework for Local Government solutions, describing how various core technologies from the Open Text suite including Enterprise Connect, Enterprise Library and the Enterprise Process Service are leveraged in order to provision next-generation, compliant solutions for the Local Government market sector.

I - Making Workflows Mobile

This session will look at Causeway's newest product, Causeway Mobile, and explore where it allows ECM applications, such as the workflow and forms within Livelink Enterprise Server, to be made available and accessed through a handheld mobile device. Causeway, the Construction Software People, have been a partner with Open Text for nine years and this showcases their latest offering. This supplements other Livelink Enterprise Server modules for the AEC (Architects, Engineering and Construction) sector including; Livelink for Construction Management, document register and project archiving.

I - Artesia DAM Product Roadmap (for Artesia Customers)

This session will walk existing Artesia DAM through the Product Roadmap, from the current release of Artesia 6.8 – where we introduced new features such as a unique metadata configuration tool, robust Web Services, and an extensive set of enhanced video features - to the forthcoming version 7.0 where we will be introducing a completely new user interface, extensive web services, and integration with Open Text’s Business Process Management solution as well as many other features.

I - Keynote Introduction for the SAP Track

SAP can help you manage the balancing act between innovation and stability and achieve a business process platform that leverages enterprise SOA. A business process platform is the unified environment that companies implement to perform core business processes and to reorganize, extend, and create new business processes flexibly at predictable costs across the IT landscape. Hear how the SAP partnership with OpenText brings additional value to the Business Process Platform.

II - Finding and Driving Value: the ECM Business Case

The demands on the ECM business case have increased as old woolly notions around being able to find information more easily are no longer enough to compete with other projects for funding. This can only intensify in the coming downturn.Equally, dependence on pure cashable savings cases can force contrived numbers which trigger scepticism, whilst failing to help top management appreciate the true value potential of ECM for their organisations. In this session, we show how the value of the business case can be much more than getting approval for expenditure – and we show how to go about building it.

II - Effective Content Lifecycle Management with Microsoft SharePoint

Research indicates that many organisations are looking to deploy or have deployed SharePoint as part of a content management and collaboration strategy. Often SharePoint is implemented in a decentralised, departmental manner, oriented towards meeting initial user demand which can lead to challenges in the future. Careful thought is required on how to manage the whole lifecycle of content and applications to optimise SharePoint investments so that business value is realised. This session will provide insight and advice for those responsible for defining and developing content and record management strategies based on the SharePoint platform using Open Text solutions.

II - Open Text Suite Architecture Session

This session will provide a technical overview of the Open Text core suite, explaining how the various foundational components integrate together using an SOA-based architecture.

II - SAP & ECM - Success by Design

The reality of modern IT has no room and no budget for fluffy concepts and low ROI experiments. History however shows it is innovation that propels companies through downturns into sustainable growth. SAP is at the forefront of giving organisations the platform to be compliant and innovative, agile and consistent. Flexible processes must be driven and supported by Knowledge and Enterprise Content. This presentation aims to highlight the role of ECM capabilities and the importance ECM has in modern process life. The following points will be covered:
- Lowering the TCO of IT in 14 days
- Competitive and compliant business
- SAP usage of ECM – Customer example

What the future holds for ECM – an SAP perspective.

II - Information and Technology Innovation

• Technology innovation is changing the way we do business and the way we value information.
• Technology creates freedom for individuals to expand their horizon and collaborate in powerful, yet unpredictable ways, and freedom for organizations to reinvent themselves, and connect and interact with the outside world.
• A new generation of technology features opens up a vast array of opportunities for value creation and innovation.
• Technology helps us more than ever to free ourselves from current constraints and obstacles

II - Artesia DAM User Group Forum (for Artesia Customers)

The User Group will provide Artesia Customers and End Users with the chance to participate in an open forum and feed directly into the Artesia DAM Product Development team. The session will include a customer presentation of their use case of the Artesia.

II - Optimising HR at the London Borough of Southwark

More information coming soon.

III - Increasing Enterprise Content Management User Adoption

Undertaking a new implementation of ECM and want a road map for success or already implemented,  the technology works, it’s been launched and people trained - but still adoption is low? David Betts sets out a roadmap to enterprise-wide ECM value  that applies to almost any kind of organisation, is straightforward to follow and helps the IT function to enhance its own value add in ECM deployment.

III - Open Text ECM Suite: the Business Roadmap

Open Text ECM Suite is a comprehensive set of integrated enterprise content management technologies designed to address all customer problems related to any type of content - from documents and images to rich media and email. In this session, we will discuss the Open Text strategy for the ECM Suite and how customers evolve their existing deployments to take advantage of the broader ECM Suite capabilities.

III - Open Text Email and SharePoint Solutions Roadmap

This session will discuss the Product Vision and Roadmap for Open Text Email & SharePoint Solutions.

III - Capitalizing Your Online Presence

Marketing budgets will always be threatened during tough times and these are tough times. We will discuss the value of using social media capabilities through your online presence to enhance and generate valuable visitor activity through your corporate websites. Utilizing content specific to your business and marketplace as part of your online strategy can deliver significant marketing value to your organization.

III - Information Governance: the justifiable price of public confidence

Public and private sector organisations recognise that they can serve the customer or citizen better if they know more about them. Both the means to gather information and the amount of information gathered have been seen to grow greatly in recent years. In return, people demand trust - that the organisations that take information will manage it responsibly and securely. Recent, highly public breaches of that trust threaten the public’s consent to their information being held. A government paper sets out what’s needed to earn – or re-earn – that trust.  We set out what’s needed to deliver on many of its stipulations.

III - ECM: Improve Your ROI by focusing on people and processes, not just technology

It is said that information is the lifeblood of many organisations today; getting the right information to the right people at the right time helps improve decision making and also the efficiency and ability of an organisation to meet demand effectively. With information doubling every 2 years and people spending 50% of their time searching for information, ECM systems correctly implemented provide an enterprise platform to empower employees and citizens to use information effectively. Over 80% of ECM projects focus on the technology but it only accounts for 15-20% of the total cost. What about the people and business processes; these are often overlooked or not considered in any technology led project and this results in mixed success for the projects and importantly a low or no ROI.

Leading solutions and services consultancy Mouchel will show you how to manage people expectations, re-engineer business processes and introduce new ECM technology for better information management solutions that deliver business benefits and reduce cost.
 
Learn from our customer stories in the Public Sector how ECM technology projects are important to get right and drive significant cost savings and efficiencies

III - Enterprises in Bloom - Competitive Advantages of the Social Marketplace

Social Marketplaces and the strategies that guide them are developed by organizations to gain trust from customers, prospects, and partners. Closure of the gap between customer satisfaction targets and customers' actual experiences demands metrics that account for engagement and influence. Analytics, digital footprints, and online monitoring are part of the benefits of investing in digital content and interactive media. ROI that is customer-centric must become part of the measuring opportunity, satisfaction, and loyalty the Social Marketplace allows. Converting awareness, engagement, and online interaction into leads and a pipeline is a core objective. As online relationships Bloom into a new phase of online interactivity, customers and prospects will share information, seek feedback, and create content pertinent to the business cycle.

Attend this session and explore Open Text’s vision for the Social Marketplace.  Understand the use cases and the realities of how organizations today are finding new revenue, improving communications and gaining competitive advantages as their organizations Bloom.

- Discover the value of the Web and mobile interaction with external stakeholders preserving market share, accelerating pipelines, and cultivating customer loyalty.
- Build trusted relationships through customer engagement and proactive peer-to-peer support and recommendations
- Enable your organization to spot and react to new opportunities
- Build brand loyalty and customer commitment

III - SAP Invoice Management by Open Text

Many companies understand the benefits they can gain from optimising their SAP Accounts Payable with SAP Invoice Management by Open Text. This session will demonstrate the benefits of the SAP Invoice Management Solution and show you how you can minimise invoice processing time, lowering costs and increasing productivity. The scanning and automation of many current manual processes improves communication with the vendor and allows accurate reporting of unpaid invoices, monitoring and quickly routing purchase orders and invoices improving the experience for both AP personnel and vendors.

IV - Developing Your ECM Strategy

In this session, senior managers from Open Text's Global Services team will share Open Text's vision for enabling our customers to evolve your ECM Strategy and unlock the potential of your existing assets.

During this session you will be given an introduction to Open Text's ECM Strategy Development programme including:

• A brief overview of Enterprise Content Management
• Understanding the business drivers for Enterprise Content Management
• Discussing a practical approach to identify & prioritize solution areas of ECM
• Understanding the management challenges of an ECM rollout

By applying these principles to your own organization we will help you to:

• Map ECM solutions with your individual major business initiatives
• Identify & prioritize the key ECM projects that will have the biggest impact for your organisational goals
• Establish the methodologies to guarantee project success quickly
• Deliver an ECM blueprint and a mid-term sequence of projects / solutions that give your organisation a clear roadmap to follow

IV - ECM in utilities: Driving enterprise value for key stakeholders

Utilities Management is characterised by undiminished complexity and increasing intensity. As ever, it concerns complex long-range planning, major projects delivery, disparate workforce management and often the management of a universal customer base. The demands of stakeholders, however, intensify: customers demand high service with low costs, regulators are well-informed, relentless and armed with the power of real sanctions, shareholders want the regulators’ demands satisfied at lower costs than the regulator anticipates. On the plus side, the public sector heritage of many utilities means there are opportunities for further efficiency in the management of both operations and risks throughout the entire value chain. We show, with many real examples, how underlying ECM functionality can meet a wide range of seemingly disparate challenges.

IV - Client & Matter Centricity within Microsoft SharePoint

This session is a guide to creating client and matter centric environments within Microsoft SharePoint using Open Text Case Management Framework.

IV - Enterpise Connect: Product Overview

This session provides an overview of Open Text’s new desktop application framework: Enterprise Connect. Enterprise Connect allows organizations to seamlessly provide integrations and access to Enterprise Content through the end user’s Microsoft Interfaces. By exposing the content, processes and collaborative features of applications and repositories like Livelink Enterprise Server, eDOCS DM, SharePoint, BPM and a variety of others as Microsoft folders and objects, Enterprise Connect makes knowledge workers more effective.

IV - Case Study: HM Treasury

IV - Using EDRMS as a Framework to Deliver Compliant Case Management Solutions

Instead of approaching a case management requirement from a position of a conventional Case Management solution (COTS solutions are often discreet and isolated) and overlaying Document and Records Management controls on to the design retrospectively – we are proposing to approach the requirement from a RM compliant, hierarchical structured fileplan and present a number of case management views.

IV - Introduction to DAM for LES Customers

The purpose of this introductory session is for Open Text customers to gain an understanding of where Digital Asset Management fits into the ECM landscape and can benefit your organisation. In recent years the focus has been around managing Documents, Excel Spreadsheets and other mainly written content. Today, we are all using much more rich media content such as Videos and photos and this growing amount of content needs to be managed and re-used just as much as documents. This presentation will provide you with a brief overview of how Artesia Digital Asset Management address this new challenge.

IV - Case Study: Staffordshire County Council

As the largest employer in the County, Staffordshire identified that it needed a more efficient document management system in order to provide HR with a better archiving structure and access to employee documents. With over 30,000 employees, all of whom had paper-based personnel records, the County Council decided to evaluate enterprise content management solutions and migrate to an electronic document management system. An integral part of the evaluation process was recognising that the Council also required an efficient scanning system to enable the conversion of all documents into electronic copies. They chose Open Text.

In this session Shirman Yip will discuss how Staffordshire created an efficient and reliable ECM system, enabling  approved HR partners to access electronic images of documents instantly, improving accessibility and speed of response to queries.

V - Watching Your Organization Bloom - Enabling the Social Workplace

As Web-based collaboration becomes energized by social computing and rich media, sharing and maintaining quality content can accelerate employee productivity. Where individual knowledge was previously hidden, successful companies are seeing shared information and experiences becoming part of corporate culture. Employees who actively share their knowledge emerge as experts, and companies that encourage employees to share their knowledge build stronger peer-to-peer and community networks, accelerating internal productivity gains.

Attend this session to explore the business benefits of the Social Workplace.  Understand use cases that fit your organizations requirements and explore examples of companies that have Bloomed to strategic success.

- Improve attraction, retention, and management of talent through better human capital management
- Provide transparency in corporate governance and communication of disclosure rules among employees
- Better enable the front line in an accurate and timely manner establishing a competitive advantage in your market
- Protect and grow corporate memory as you enable a more virtual enterprise

V - eDOCS and the ECM Suite - The Journey...

This session will provide all eDOCS customers with an overview of the past year and the achievements made, a discussion on what the Enterprise Suite will mean to them and how it can be applied to their business issues and  the journey to the suite, ensuring continued commitment to offering the best solutions available.

V - Consideration for SharePoint Deployment & Development

More information coming soon

V - Deploying Livelink Enterprise Server for Secure Environments

This technically focused breakout session will examine the implementation considerations and options when deploying the Livelink Enterprise Server stack in a secure environment. Using examples we will walk though the infrastructure and platform considerations, how secure application integrations can be achieved and the various application level settings that can be applied to establish the right level of security. This session will focus on the Livelink Enterprise Server product but also include relevant aspects of Enterprise Library services and the Livelink Archive Server.

V - Digital Mailroom

In a paper-based world, incoming transactional documents from customers, partners and suppliers can amount to thousands per day.  Managing these volumes can result in slow processes due to multiple user interactions and the manual transport of folders.   Such volumes can easily put companies at legal and financial risk with even a minor mishandling of important documents.  Decisions can often be slowed and or taken in error as information is missing or simply delayed.  This session shows how these volumes can be managed to ensure they are correctly put to work quickly and efficiently with the legal credibility that they require.

V - LiveLink and SharePoint 2007: The Tipping Point

SharePoint 2007 is increasingly prevalent in the technology landscape of organisations, and is often seen as a "complete" Enterprise Content Management Solution offering  a rounded suite of functionality as well as value for money. Based on extensive experience of both  SharePoint and Open Text LiveLink , Logica will be presenting on considerations for the use of SharePoint  in the enterprise, with a specific focus on how, when and where to deploy alongside a true Enterprise Content Management solution such as LiveLink to achieve a genuine enterprise ready and cost effective solution.

V - Meet the Kroo @ Kroo Bay Project: Charity Awareness via the Web

Rufus Leonard worked with Save the Children on this Web Solutions Group project to create a dynamic site where multimedia is key to its success in raising awareness and dramatically increasing donations through the website.

“The site that brings Kroo Bay, a slum in Freetown, Sierra Leone, to you. Get clicking, explore the Community and meet the people. See what life is like without electricity or clean water, watch what we are doing to change things, and find out how you can help.” Hard hitting, but reality to some. The Kroo Bay Online Project has helped Save the Children to increase awareness and donations using Dynamic Web delivery as the vehicle to explain their plight to the world.

V - Reducing the Total Cost of Ownership

In this session we will describe the business benefits associated with legacy de-commissioning in general. These benefits will be backed up with business cases from Open Text customers. Following the business aspects of legacy de-commissioning, the Open Text offering will be discussed in great detail. In particular, we will take a look at a typical migration project and analyse the project components, end user as well as technical aspects which influence the solution design, roles and responsibilities at both, the customer and Open Text, as well as key elements for a successful delivery of a migration project. The last part of this break-out session will reflect on the project methodology applied by Open Text's global services team and its merits.

VI - Document Management, Records Management and Collaboration: the cornerstones of the Open Text ECM suite

This session explains how Open Text content applications like DM, Records Management and Collaboration integrate into the Open Text ECM Suite. The session highlights business solutions like Open Text Contract Management and Open Text Case Management Framework building on top of the Open Text ECM Suite.

VI - tbc

VI - MOSS Case Management Framework

Designed for companies looking to extend the Microsoft Office SharePoint development platform, Open Text Case Management Framework for Microsoft® SharePoint® is a set of tools that extend SharePoint for the development of case management solutions. This session will showcase some of these features including the ability to create and retire SharePoint sites (cases), add a dashboard view for relevant cases, enhance the user model to provide exclusionary security (inc. ethical walls), and add implicit records classification and life cycle management to content for long  term archiving and retention.

VI - Maximising the Performance of Your ECM Environment

Meeting the performance needs of the business and end-user can be critical to the success of an ECM solution. Brad Bosley, who has 12 years' experience running Livelink Enterprise Server in large scale mission critical deployments, will discuss best practices and tuning methods for achieving maximum performance from your ECM environment.

VI - UK Public Sector User Group

This session will provide a user group forum for UK Public Sector customers.

VI - What can you do to protect your Open Text investment while reducing cost?

Wertheim Global Solutions (“WGSL”) will discuss ways to help organizations protect themselves, their content, and their employees. WGSL’s products help to secure content to reduce compliance concerns, work together more efficiently across any boundaries, and increase productivity when supporting, maintaining and managing an Open Text environment. These solutions are proven to help lower the total cost of ownership of an Open Text system,  resulting in increased business agility.

VI - Introduction to ECM for Artesia DAM Customers

The Artesia DAM solution is just one of a whole portfolio that can manage your content and streamline your business processes more effectively. Open Text’s ECM portfolio is extensive and can support many other functions and process in your organisation other than Digital Asset Management. This session will give you an insight into the rest of the Open Text ECM Product Family, some of which will be made available in Artesia DAM in the forthcoming version 7.0.

VI - SAP Employee Information Management (EIM)

Open Text Employee Information Management for SAP Solutions is part of the Open Text ECM Suite for SAP Solutions. It extends SAP ERP HCM with an electronic employee folder that streamlines all processes around your employees. It stores all documents around your staff in a single environment and supports your HR people during their daily work. This easy access to all HR-related documents reduces the cost and increases the efficiency of processing, lowers training costs by reducing the learning curve for new employees, and increases employee satisfaction and retention. It allows you an easy move from an administration-focused department to a true shared service center approach.