Managing Content in the Cloud

Chapter Overview and TOC

Discover how your organization can use ECM 2.0 to optimize the flow of content to improve productivity, mitigate risk and increase agility.

Chapter 14: Mobility

This chapter provides an overview of mobile content. It traces the transformation of knowledge workers into the mobile workforce- and the implications this presents for the secure access, management and exchange of enterprise content. The innovator stories included in this chapter illustrate how mobile access combines with ECM to deliver relevant content to users when they need it, improving operational efficiency and organizational agility.

OpenText Everywhere - Mobile ECM

Chapter 15: Enterprise Adoption

At the enterprise level, it is important to understand the process by which the organization adopts ECM solutions. As with other forms of learning and technology adoption. ECM is typically adopted within organizations in a very distinctive, staged manner.

In this chapter, we explore the complexity of enterprise deployments and outline an architectural approach that enables organizations to scale ECM to support the enterprise. To illustrate the issues encountered when installing ECM at the enterprise level, we trace the adoption of ECM across all stages at a global organization- Siemens.

ECM Strategy and Maturity Assessment

Chapter 16: ECM and the Future

As illustrated throughout this book, organizations are rethinking their content strategies based on growing volumes of content, networks being formed inside and outside the firewall, technology developments and the storage systems required to house enterprise content. ECM 2.0 is already being transformed by advances in Web-based, search and mobile technologies. ECM 3.0 will be based on applications of Web 3.0 technologies; it will be person, portable and immersive.

So now that you know something about ECM, what will tomorrow look like? Read this final chapter of Managing Content in the Cloud to discover how our future will be revolutionized by ECM, social media in the cloud and wireless technologies.


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Table of Contents

1. The Business Needs
2. ECM Technology
3. Compliance
4. Information Discovery
5. Content Lifecycle Management
6. Email Management
7. Web Content Management
8. Collaboration E2.0
9. Social Media
10. Digital Media
11. Business Process Management
12. Enterprise Ecosystem: Enterprise Applications
13. The Cloud
14. Mobility
15. Enterprise Adoption
16. ECM & The Future