Managing Content in the Cloud

Chapter Overview and TOC

Discover how your organization can use ECM 2.0 to optimize the flow of content to improve productivity, mitigate risk and increase agility.

Chapter 5: Content LIfecycle Management

Content Lifestyle Management (CLM) addresses the fundamental building blocks of an ECM strategy combining documentation management, records managements, workflow, archiving and imaging into a fully integrated solution to effectively manage the flow of content. This chapter traces the lifecycle of content, from creation through to archiving and eventually deletion. Innovator stories illustrate how organizations use ECM as a solution to manage content lifecycles across multiple repositories to create new business opportunities, reduce cost and risk, and achieve regulatory compliance.

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Chapter 6: Email Management

Email has become an integral business tool used to maximize productivity. Along with improving collaboration and communication, email presents significant risk for organizations if it is not managed. In this chapter, we discuss email as a prevalent form of communication, the risks it presents and how organizations can integrate email managements with ECM 2.0 to maximize lifecycle and managing email effectively to decrease litigation expenses and eDiscovery, improve efficiencies and achieve compliance.

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Chapter 7: Web Content Management

Today, the Web plays a key role in the way organizations do business. For this reason, Web Content Management (WCM) is a critical corporate requirement and a key technology in an ECM suite. As part of a comprehensive ECM suite, WCM has synergies with digital media management social media, collaboration, and records and document management. The benefits of implementing WCM within an ECM solution are explored and illustrated by the organizations profiled in this chapter.

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Table of Contents

1. The Business Needs
2. ECM Technology
3. Compliance
4. Information Discovery
5. Content Lifecycle Management
6. Email Management
7. Web Content Management
8. Collaboration E2.0
9. Social Media
10. Digital Media
11. Business Process Management
12. Enterprise Ecosystem: Enterprise Applications
13. The Cloud
14. Mobility
15. Enterprise Adoption
16. ECM & The Future