Forrester Wave on ECM

Forrester names OpenText a Leader in ECM

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With digital transformation, organizations are seeing new opportunities to extend Enterprise Content Management into the applications that drive business. This helps bridge siloes, integrate governance controls, and realize the full value of content by using it in context. Enhancing productivity is a foundational component of next-generation ECM platforms.

OpenText™ is proud to be named a leader by Forrester Research, Inc. in The Forrester Wave™: Enterprise Content Management  - Transactional Content Services (TCS), Q2 2017 and in The Forrester Wave™: Enterprise Content Management  - Business Content Services (BCS), Q2 2017.

With the addition of Documentum, OpenText is shaping the future of ECM to help you drive innovation, move from information to insight, and fuel growth. In its vendor review, Forrester cited both OpenText Content Suite and Documentum as a leader, which we believe validates our direction and underscores our commitment to an innovative, unified solution portfolio for document management.

The Forrester Wave™: Enterprise Content Management — Transactional Content Services, Q2 2017
The Forrester Wave™: Enterprise Content Management — Transactional Content Services, Q2 2017
The Forrester Wave™: Enterprise Content Management — Business Content Services,      Q2 2017
The Forrester Wave™: Enterprise Content Management — Business Content Services, Q2 2017 

The Forrester BCS report examines ECM offerings that deal with business content – unstructured data such as documents, spreadsheets, emails, and multimedia elements. Read it to learn:

  • The challenges that organizations face trying to balance compliance obligations with employees’ demands for ease of use
  • The key differentiators of business content services, including analytics, file sharing, collaboration, and a focus on usability 

The Forrester TCS report analyzes ECM offerings that deal with transactional content – the invoices, statements, applications, and communications that fuel processes. Read it to learn:

  • The benefits of digitization, process automation, and paper elimination
  • The key capabilities of transactional content services, including user interface modernization, mobile frameworks, customer success programs, and low- or no-code design tools

“OpenText continues to execute on its strategy to embed content and process services into core business systems, including Salesforce, SAP, and other cloud and on-premises enterprise applications,” reads the TCS report. “Its application data archiving, BPM, life-cycle management, and foundational content services all support this extended ECM market position.”

Download the reports now and see why OpenText made the list of vendors that "lead the pack."

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Forrester Wave Leader 2017 ECM - Business Content Services Forrester Wave Leader 2017 ECM - Transactional Content Services