What do records managers need to know about Enterprise 2.0? Well, that question was answered during a presentation at the Records Management Association of Australasia (RMAA) Convention on September 22, 2009. The presentation, titled "Candy and Aspirin: The Precarious Balance between Personal Creativity and Corporate Compliance" by our own Dan Larocque, highlighted emerging trends within the government and commercial sector as both sectors have adopted real-time and collaborative communication platforms.

These platforms often originated in the personal productivity realm and can include newer content vehicles, such as blogs, wikis, forums, chats and social networking sites. The presentation discussed current challenges in records management, how Records Managers are crucial to the Enterprise 2.0 and why this system matters within the public sector.

This presentation affirmed that the new wave of electronic business communication is on the horizon and ignoring this could be very risky. This session provided insight of how such tools have been used to successfully connect people, content and business processes in distributed and decentralized environments. The risk of using such tools in an unsanctioned and unmanaged fashion is also discussed. Enterprise 2.0 and its possible implications for legal/FOIA/ATIP discovery, records capture and corporate memory preservation are better understood at the end of the session.

If you weren't able to catch the session, please enjoy the video footage of the presentation below, and it should help to answer many Enterprise 2.0 questions.

Part 1:

Part 2:

Part 3: