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Hydro-Québec: Achieving the Ultimate Intranet with Open Text

Hydro-Québec generates, transmits and distributes electricity, mainly from renewable energy sources, in particular hydroelectricity. It also conducts research in energy-related fields and takes an active interest in energy efficiency. With over 20,000 employees spread across four divisions, Hydro-Québec had difficulty managing their complex intranet structure to communicate and share relevant information with and among their staff.

Hydro-Québec was an active user of Open Text Content Server to manage enterprise content, however with eight Content Server instances and several in-house Web applications that supported over 300 sites, 200,000 active documents, and 35 news bulletins; it was becoming increasingly difficult for employees to access relevant information. Stéphane Ritchot, IT Solution Designer at Hydro-Quebec, was integral in the decision to add Open Text Web Solutions to their Content Server environment to make structured and unstructured content more accessible through a dynamic and contextual environment.

The powerful combination of Content Server with Web Solutions authoring capabilities helped Hydro-Québec improve the ROI their existing implementation by expanding document access throughout their organization using a simple Web interface. Employees are now able to easily retrieve company knowledge created by over 12,000 content contributors, while Hydro-Québec still ensures their compliance needs are being met with secure links to documents used across various Web properties.

Hear Stéphane discuss the "ultimate intranet"
at Hydro-Québec on Thursday, October 15th at 2:00pm with an interactive case study presentation.

And don't miss Stéphane's session at Content World on Thursday, October 29th at 2:40pm.


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