We've talked here before about the benefits of bringing Web 2.0 into the enterprise. There's no question that these new technologies can have a major positive impact in an organization looking to embrace Enterprise 2.0. In March, we announced a comprehensive strategy to deliver more of this technology to customers and also entered into a partnership with the University of Waterloo, in Ontario, to help fund a research and educational institution dedicated to Enterprise 2.0 and digital media technology. You might say we're "putting our money where our mouth is."

So while we're committed to delivering new and innovative 2.0 tools to customers, we also recognize the potential road blocks to broad adoption of these news technologies in large organizations. Some of the biggest among these are compliance and legal risks. For organizations to be successful, Enterprise 2.0 tools must be delivered on an ECM foundation that lets customers manage the inevitable legal and compliance issues that will arise. Today, we released a podcast where we talked about Enterprise 2.0 and how organizations can address risks. We were joined by Dan Keldsen, research director for AIIM, the ECM Association.

In the podcast, we talk about how IT professionals and records managers need to take a proactive approach and look at how the best practices that have become commonplace across enterprises for electronic records can be put in place for new media content.

Among organizations, the Enterprise 2.0 fear factor still looms large: 36 percent of respondents to a recent AIIM report on Enterprise 2.0, co-authored by Keldsen, pointed to potential security violations as a major concern. In the end, Enterprise 2.0 content is no different that any other electronic content when it comes to records management. Both IT and Records Management professionals must look ahead to a future in which blogs or wikis are as much a part of their business processes as email is now. That means they still need to plan for the retention and management of that content, as it's done with other corporate information.

We think organizations can balance the productivity needs of the user with the compliance and risk management issues of the corporation - stay tuned for some announcements we have coming up to show you how.