ECM Briefs

This week at our LiveLinkUp 2007 conference, there’s been a lot of talk about the future of Enterprise Content Management and what exactly it’ll look like over the next few years. We’re in the software business so we know it’s always changing, but LiveLinkUp always gives us a good opportunity to hear the perspectives of customers and partners on what they expect in ECM in the years to come.

The big picture for ECM looks good, as Open Text CEO John Shackleton points out in his blog post earlier this week, in part because more customers are looking at the big picture when thinking about ECM. This is part of what we’re discussing at LiveLinkUp this week: How companies can take a broader, enterprise-wide approach to ECM and how ECM has become a key element of the information strategies of global organizations.

But beyond talk and PowerPoints at LiveLinkUp, we are also looking at real-world examples of how companies are implementing ECM technologies to gain greater value -- reducing costs and improving processes and productivity.

Every year at LiveLinkUp, we recognize forward-looking companies at our GlobalStar Awards event. This week we announced our winner, Genzyme, a leading pharmaceutical company. Here is a summary of this year’s winner and finalists:

GlobalStar Enterprise Award Winner

Genzyme
Genzyme implemented a Livelink ECM-based solution supporting global content management connecting separate operational silos.

Finalists

T-Systems – Runner-up
More than 40,000 users have access to T-System’s “My Workroom” – a Livelink ECM –based project and document management system.

European Court of Human Rights – Runner-up
European Court of Human Rights implemented a Web-based knowledge document and case management mission critical system that supports over 700 internal users and millions of external users world-wide.

46th Test Wing, Eglin AFB, U.S. Air Force – Runner-up
46th Test Wing, Eglin AFB, U.S. Air Force implemented a Livelink ECM-based process that supports the coordination, file and archive of Technical Data Packages, core documents that describe the content and composition of each munition and provide storing and handling instructions.

bioMérieux
bioMérieux harmonized the CAPA process using Livelink workflow technology into one global rollout of a business critical workflow, while completing the solution within three months and on budget.

Central Arizona Project
Central Arizona Project implemented a Livelink ECM document management system and records management module that allows the company to put in controls to better manage use, accessibility and retention of its official business records.

Developers Diversified Realty
Developers Diversified Realty implemented a Livelink ECM platform that supports lease document management, accounts payable processes, JD Edwards integration, creation of marketing materials, as well as enterprise-wide document management.

Salford City Council
Salford City Council has 100% e-enablement in terms of its service delivery and was voted one of the U.K.’s top 4 council Websites for its Web Content Management implementation.

Solihull Metropolitan Borough Council
Solihull Metropolitan Borough Council has a Livelink ECM archive solution that supports increased organizational efficiency and provides council residents with better services at no extra cost in terms of additional taxes or user fees.

Transamerica Reinsurance
Transamerica Reinsurance implemented a Livelink ECM-based document management solution for SOX, decontrol processes, confidential client pricing assumption and finalized deal information.

Tronox
Tronox has a Contract Lifecycle Management solution which includes automatic obligation tracking, improved ability to optimize contractual relationships with third-parties that comply with Tronox’s policies.