Contact Us

Customer Support

Africa

  • Toll International: +49 89 4629 2121
  • Fax: +49 89 4629 1899
  • Email: de-support@opentext.com
  • Hours: 08:00 - 18:00 CET Monday to Friday

Asia and Pacific

  • Toll Free: 1800 679 440 (within AUS only)
  • Toll International: +61 2 9026 3400
  • *for former IXOS products call: 1800 223 383
  • Email: au-support@opentext.com
  • Hours: 09:00 - 18:00 AEST* Monday to Friday
    *Observes Daylight Savings Time

France, Spain, Portugal

Germany, Switzerland, Austria

Japan

  • Toll International: +81 3 5472 5270
  • *for former Hummingbird products call: +81 3 5549 9551
  • Email: support-jp@opentext.com
  • Hours: 09:00 - 18:00 JET Monday to Friday

Latin America

  • Toll Free: 1-800-540-7292
  • Toll International: 1-519-888-9933
  • Email: support@opentext.com
  • Hours: 08:00 - 20:00 EST* Monday to Friday
    *Observes Daylight Savings Time

Middle East

North America

  • Toll Free: 1-800-540-7292
  • Toll International: 1-519-888-9933
  • Toll Free, French (Content Analytics only): +1-866-648-1808
  • Local, French (Content Analytics only): +1-514-448-0948
  • Email: support@opentext.com
  • Hours: 8:00 - 20:00 EST* Monday to Friday
    *Observes Daylight Savings Time

Other European Countries

UK, Ireland, Benelux, Nordic

GXS Support

Support Services: http://techsupport.gxs.com/

Sales

North America: +1-800-499-6544
International: +800-4996-5440
E-mail: sales@opentext.com

Partners

North America: +1-519-888-7111
International: +44 (0) 1189 848 000
E-mail: Global Partner Program

Careers

To review our current employment opportunities, please click here. To submit a resume, please complete our online application form. This will ensure the quickest review of your credentials.

Media Relations

North America: +1-519-888-7111
International: +44 (0) 1189 848 000
E-mail: publicrelations@opentext.com

Reporting a Security Vulnerability

OpenText reviews all reports of security vulnerabilities affecting OpenText products and services.

If you are an OpenText customer or partner, please refer to the Customer Support contacts above to submit a report with details of the vulnerability.

If you are not an OpenText customer or partner, please send details about the vulnerability you have discovered via email to otst@opentext.com.

Please click here to view a list of people and organizations that have kindly reported vulnerabilities to OpenText.

World Wide Office Locations

World Wide Office Locations

Find office locations and information for a specific geographic area.

Head Office

275 Frank Tompa Drive
Waterloo, Ontario
Canada, N2L 0A1

Phone: +1-519-888-7111
Fax: +1-519-888-0677
Email: click here
Directions: click here