Records Management

"Using the OpenText records management and classification practices, we have been able to reclaim over one terabyte worth of storage space as people are cleaning up in addition to classifying content. It is estimated wthat we will reduce the legal fees associated with e-discovery by 50 percent annually."

Scott Granger, Manager, Intranet Portals and Content Management at Sprint
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  • Overview
  • Business Needs
  • Products
  • Resource Center

Overview

Records Management Overview

Records management reduces risk and cost. That’s the bottom line. A disciplined, enterprise-wide records management program ensures organizations can comply with external regulations and internal policies by managing the retention and disposition of content. When corporate information sources are brought under central information governance, there is a level of consistency that is not possible with disparate systems. Policy can be consistently set and enforced across all the content sources. It’s also the one strategic move organizations can make to minimize the risk of unmanaged information. Organizations gain control – ensuring relevant and pertinent information can be found in a timely manner. If the information does not exist, the organization will be able to authoritatively demonstrate that the content was dispositioned in compliance with policies, laws and regulations.

By providing a structured and transparent way to maintain records from creation through to eventual disposition, Records Management enhances corporate accountability, ensures regulatory compliance, and minimizes the risks associated with audit and litigation.

Featured Products

OpenText Email Archiving for Exchange

Optimize Exchange performance, while allowing users to work as they always have, retrieving archived messages from Microsoft Outlook with full fidelity in a single click

  • Optimize email server performance and reduced support overhead
  • Comply with legal and regulatory obligations
  • Support for user initiative or automated, rules based archiving

 

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OpenText File System Archiving

Automate the capture of shared file systems into a single repository to ensure content integrity, avoid redundancy, reduce storage costs, and enable records management.

  • Reduce data redundancy and IT footprint
  • Centrally store data within a manage repository
  • Provide seamless access for end users
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OpenText Content Suite Platform

A fully featured, highly scalable, Web-based imaging, document management, workflow, search, records management, and archiving system with a secure, single platform for organizing and sharing electronic and physical content across the enterprise.

  • Integrate content into business processes
  • Deliver and share content in its full business context
  • Maximize the value of content while minimizing the risks and costs associated to the content
  • Enhance content security and integrity
  • Provide a cohesive platform for a holistic information governance program
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Business Needs

Business Needs

Information Governance Is Good Business

Enterprise information is growing at an exponential rate, with business applications moving from the desktop to mobile devices and where information itself resides anywhere – on premises or in the cloud. The firewall is no longer the "boundary" of the business, making it harder than ever to enforce information management policies and ensure compliance. To compound the issue, with this explosion of enterprise content, it’s harder than ever for business users to find the information needed and ensure its accuracy and integrity.

Organizations everywhere today are realizing that they need the right strategy to manage and protect their assets and that an Information Governance initiative can have significant value for their business—in more ways than one. With this constantly growing volume of information, new regulations and policies are constantly coming into effect, and this has increased both the need for, and value of, Enterprise Information Management (EIM). Information governance is about managing and protecting your information to make sure it’s working for—not against—your organization. Best practices and solutions that help meet compliance and risk mitigation mandates imposed by law, regulators, or internal quality standards are complemented by a keen focus on developing ways to capitalize on the kinds of productivity and efficiency gains that grow out of an asset-management approach to corporate information. EIM solutions can help companies deliver a governance program to deal with corporate information, the consumers and creators of that information, in the context of real business processes. The right information governance system helps you make it easy for your employees to adhere to information policies and have rapid access to the information they need, delivered when and how they need it.

Successful Information Governance programs demand that companies balance the needs and priorities to mitigate legal and business risk, take advantage of information to drive business value, and minimize the costs of managing information. The OpenText Content Suite helps establish consistent, auditable and defensible Information Governance across your business

 

Products

Records Management Products

OpenText Records Management

Deliver complete, comprehensive lifecycle management for all of your corporate records and information holdings, in paper or electronic format.

  • All content types, all in one archive.
  • Accelerate your time to compliance.
  • Optimize email server and lead applications and ensure legal and organization compliance
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OpenText Content Suite Platform

A fully featured, highly scalable, Web-based imaging, document management, workflow, search, records management, and archiving system with a secure, single platform for organizing and sharing electronic and physical content across the enterprise.

  • Integrate content into business processes
  • Deliver and share content in its full business context
  • Maximize the value of content while minimizing the risks and costs associated to the content
  • Enhance content security and integrity
  • Provide a cohesive platform for a holistic information governance program
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Auto-Classification

Establish a highly defensible, completely transparent records management program as part of a broader information governance strategy while automating policy application tasks for business users.

  • Reduce litigation risk, eDiscovery and storage costs
  • Improve compliance, security, and user productivity
  • Save time in addressing the need to classify huge volumes of legacy content, email, and social media 
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Email Solutions

Securely store and govern email, ensure compliance with internal policies and industry regulations, while providing end users with seamless access to corporate data.

  • Eliminate transitory email in a defensible and consistent manner
  • Identify, retain and safeguard email from deletion
  • Provide users with an optimal email experience
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OpenText File System Archiving

Automate the capture of shared file systems into a single repository to ensure content integrity, avoid redundancy, reduce storage costs, and enable records management.

  • Reduce data redundancy and IT footprint
  • Centrally store data within a manage repository
  • Provide seamless access for end users
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OpenText Application Governance & Archiving for Microsoft SharePoint

More effectively manage SharePoint sites to enforce broader compliance and archiving policies, open access to all enterprise content, and lower ongoing administration and storage costs.

  • Accelerate and govern the rollout of SharePoint Sites
  • Consistent compliance and archiving policies across all enterprise content
  • Improve user productivity by providing access to content from numerous enterprise sources directly through SharePoint in the context of business applications and processes
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OpenText Web Experience Management

Create and deliver dynamic, targeted interactions across multiple touch points with this solution built for high-performance, enterprise-scalable, and transaction-oriented web applications.

Benefits:

  • Leverage responsive design to display content consistently across mobile devices
  • Increase revenue by satisfying customers with compelling experiences and meaningful conversations
  • Take advantage of every customer touch point with device neutral, content-centric experiences 
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OpenText Tempo Social

Create a social workplace, augment your social marketing activities, and build a more social intranet to improve collaboration, enrich user experience, and extend communications.

Benefits:

  • Connecting with user, partners and customers through conversation
  • Getting closer to customers in a way that drives cost efficiencies
  • Integrating business functions with the social infrastructure!
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Resource Center

Customer Story

The Scottish Funding Council

"OpenText has clearly made the commitment to continue to develop Content Server in response to the ever-changing needs of the market; not least of all in the area of mobile. Like many organisations, we're looking at how our staff can be more efficient when on the move and we're confident that OpenTesxt, with Content Server10, will be able to meet our needs now and long into the future"

Tim Cain, Senior IT Projects Officer and Program Manager, The Scottish Funding Council
 

Customer Story

U.S. Department of the Interior 
"We are very pleased with how effortless it has been to deploy the EES project for the DOI. It is a true testament to the strong and valuable partnership we have with OpenText. This project serves as a successful model for other government agencies looking to move their critical business information to the cloud."

Michael Beck, President and Chief Executive Officer, The IQ Business Group
 

Contact a Solutions Specialist

Lynn Elwood

VP, ECM Solutions

Contact Us
800-499-6544

THE OPENTEXT FAMILY

OpenText has recently welcomed a number of products into the OpenText brand family. For a complete list of previous product names that are now part of the OpenText brand family, see:

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