Information lives in multiple systems, most of which were not originally designed with a unified strategy in mind. This results in the isolation of valuable information in what has come to be known as application silos.  As data and content accumulates, these silos become harder to manage, resulting in decreased value of the information they house and creating greater difficulties for organizations to obtain a unified view of their business data. The Open Text Integration Center offers organizations the ability to break down information silos and cross application boundaries to consolidate and enable access to data throughout the entire information ecosystem - from leading-edge ERP and CRM systems to legacy applications.

Integrating multiple systems can be achieved in a variety of ways. Some methods require in-depth knowledge of the underlying system architecture and changes to the business logic. These traditional methods are time, resource and cost intensive. The Open Text approach to integration is designed to simplify the integration process, streamline the application of business logic to integration processes, and enable a non-intrusive method for integrating multiple systems. The Open Text Integration Center manipulates information at the data level, isolating data structures inside applications and ensuring maximum process efficiency. Due to its ability to integrate Web services, the Integration Center offers business-level integration capabilities that help organizations maximize their investment in progressive Service Oriented Architecture (SOA) strategies.

Without a centralized, 360 degree view of business information, getting at the right information to support decision making can be difficult. Duplicate information stored in multiple systems increases the difficulty for companies to maintain a single version of the truth. As the nature of information evolves, it is difficult to provide proper data integrity policies across the entire information system. The Open Text Integration Center helps organizations improve the quality of critical business information so that it is consistently clean, current, and accurate. Providing clean data to decision-making systems and operational applications helps businesses increase the overall value of their information ecosystem.

Growing businesses rely on mergers and acquisitions to complement organic growth. In order to achieve critical mass and become a leader in their respective market, mergers and acquisitions need to be conducted quickly and smoothly. Open Text Integration Center helps streamline merger and acquisition activity by enabling organizations to rapidly integrate multiple business systems of the newly formed entity. Rarely do organizations have identical information architecture. They have different “flavors” of applications and business systems; and this reality makes mergers and acquisitions particularly challenging as different business systems use unique data formats and schema. Properly interfacing dissimilar systems is difficult. Open Text Integration Center offers powerful data transformation capabilities that help migrate, convert, and move data between dissimilar applications. Not only can the Integration Center consolidate static data from multiple sources, but it can also operate as a central hub that reconciles and synchronizes information flows during the ongoing course of business operations.

Exponential volumes of data creates so called information chaos, which results in diminished value of business content and increased costs. Traditional data management methods often fail to provide a coherent approach to handling information globally, both at data and process levels. Organizations that use the Open Text Integration Center can obtain a consistent and holistic view of data and content by consolidating and rationalizing critical business information into centralized, “master data stores” that serve all critical systems that contribute to enterprise operations.

Business Systems evolve at an uneven pace and organizations constantly read just their infrastructures to adapt to new business requirements and market conditions. IT departments often pay the price for these changes — fighting an uphill battle to transform infrastructures as needed while maintaining consistency, availability, and performance across the entire information ecosystem. Open Text Integration Center offers IT departments a flexible, yet powerful integration solution to help cope with dynamic infrastructure changes while preserving the integrity of the enterprise information ecosystem. By doing so, organizations minimize training costs and eliminate the complexity of integration processes.