Banking and brokerage operations are at the core of the financial institution, and information within areas, such as books and records, maintains the integrity and accountability of each and every transaction and provides clarity for auditors and regulators. Therefore, each process, whether it is in bank lending or securities investment, must be supported by a complete set of documents, records, and data. In addition, different organizational units of a bank require training to effectively process new products with system support.
Enterprise Content Management (ECM) solutions from Open Text for implementation in operations deliver this functionality with the following components:
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Improve customer service by improving quality and accuracy
Reduce error rate and administration
Improve business processes
Concept approval cycle time
New product release phase-in
Maintenance costs
Time to market