Unified Communications

• Customer Successes

• FirstClass

FirstClass

A truly unified messaging system enabling communication across a wide range of messaging formats and devices

FirstClass is a cost-effective, highly scalable, messaging and communications solution ideally suited for learning organizations, enterprises, governments and service providers. A robust, multi-platform solution that has a proven track record for its reliability, scalability and high performance, FirstClass is the industry's first and only communications platform designed to work seamlessly on multiple operating systems (Windows, Mac OS X, Linux*, and PDAs).

FirstClass enables users to securely access and share information, and has been used by thousands of organizations worldwide to create a powerful online community that facilitates individuals and groups of people to work more effectively and efficiently. FirstClass not only boasts a lower total cost of ownership but also provides superior performance in a reliable and extremely secure solution.

At the foundation of the FirstClass communications platform is FirstClass collaborative groupware technology, featuring:

• Email

• Personal and group calendars

• Contact manager

• Centralized directory

• Instant messaging

• Conferences (shared online workspaces)

FirstClass is a fully integrated, secure environment that allows users to communicate, collaborate and share best practices more effectively and efficiently using:

• Public discussion areas

• Shared workspaces

• Private mailboxes

• Shared calendars and resource planning

• Instant Messaging with Presence Management

• Rich document editor for graphics and tables

• Web publishing, including user managed content published to the Web

• Secure client-server architecture: content is stored centrally on the server, accessible by users from anywhere. The server integrates with a third-party application to scan attachments for viruses, further protecting users.

FirstClass is an ideal solution for education and business organizations that are looking for a cost-effective collaborative tool. Despite its modest hardware requirements, FirstClass provides flexible remote access and powerful Web publishing features.

• Features

FirstClass provides an extremely flexible communications platform that brings value to a wide range of organizations. We offer the following distinct packages for our major customer segments:

• FirstClass Business Edition: provides businesses with a powerful communications and collaboration solution that is much richer than basic email products.

• FirstClass Education Edition: enables learning organizations to create a complete online learning community that can embrace students, teachers, parents, administrators and the community.