Global
France
Germany
Japan
Document Archiving for Siebel
Benefits
Immediately resolve problems and inquiries and ensure accurate communication
Eliminate callbacks
Support up-sell/cross-sell opportunities, close rates, and improve revenue
Earn high ROI on a low-risk solution
To extract the maximum value from a Siebel customer relationship management solution, organizations need to be able to provide immediate access to all customer-related documentation, such as proposals, quotes, customer correspondence and contracts.
Features
Seamless integration between Siebel and Livelink ECM - Document Archiving for Siebel enables end users to access all enterprise documents directly from the Siebel user interface.
Access SAP accounting documents through the Siebel interface.
Enable remote access to documents generated by other applications and associated with specific Siebel records.
Customer Feature
E.ON Energie AG
"Every customer who calls our call center gets a quick, complete answer because the Livelink ECM - Suite for Siebel provides immediate access to all the documents in our CRM system."
Ulrich Grothaus
Project Leader
Downloads
Download more information about Livelink ECM - Suite for Siebel:
