Extensions for Siebel
- Livelink ECM - Data Archiving for Siebel
- Livelink ECM - Document Archiving for Siebel
Data Archiving for Siebel
Offload aged data from your Siebel system while ensuring timely access to the information
Benefits
Improve performance and database maintenance immediately
Eliminate data purges and secure critical customer data
Implement data and document compliance efficiently
Gain higher efficiency by filtering out less important data for Siebel users
Reduce hardware and storage costs
Throughout the day-to-day operations of a successful organization, customer information is collected and created. Once a transaction is complete, you can't just delete the records and business history. In regulated environments, such as electric utility companies, customer service records must be retained for up to seven years. Organizations need to ensure secure access to this information, accelerate backup and recovery times, reduce administrative and storage costs, and decrease the time it takes to implement Siebel upgrades.
Customer Feature
E.ON Energie AG
"Every customer who calls our call center gets a quick, complete answer because the Livelink ECM - Suite for Siebel provides immediate access to all the documents in our CRM system."
Ulrich Grothaus
Project Leader
Downloads
Download more information on Livelink ECM - Suite for Siebel:
