Extensions for SAP® Solutions

• Brochures & Whitepapers
• Customer Successes
• SAP Partnership

• Livelink ECM - Accounts Payable for SAP® Solutions
• Livelink ECM - Customer Information Management
• Livelink ECM - Data Archiving for SAP® Solutions
• Livelink ECM - Document Archiving for SAP® Solutions
• Livelink ECM - Document Management for SAP® Solutions
• Livelink ECM - Employee Information Management
• Livelink ECM - Supplier Information Management
• Livelink ECM - Shared Document Access
• Livelink ECM - Vendor Invoice Management for SAP® Solutions
• Open Text Contract Management (SAP® xApps™ Certified)
• Open Text Extended ECM for SAP Solutions

Shared Document Access

Offline access to SAP® processes

If your company uses SAP for managing internal business processes, you may have already tackled the integration of business documents, such as email documents, office documents and scanned paper documents, into SAP processes. However, your business processes do not exclusively start and end within SAP systems. Usually, there are several core IT applications with relatively equal importance within an enterprise. Often, it is the transitions between the different IT systems that makes efficient cooperation with customers and vendors or between employees difficult.

Livelink ECM – Shared Document Access provides your customers, partners and employees with a personalized overview of all documents related to a specific business process. For example, Shared Document Access enables customers to see their invoices and additional correspondence in a single view, whether the documents are stored in SAP or in other core applications. An SAP log-in is not necessary. Customer and partner satisfaction will increase as a result of the improved service and your company will enjoy cost savings due to increased process efficiency.

Shared Document Access relies on the proven technology of Livelink ECM - DocuLink for SAP Solutions system.

• Features

Click on the following features to read more about the capabilities of Livelink ECM - Shared Document Access:

• Provides offline access to SAP documents and metadata  
  Shared Document Access provides access to documents and their contextual information outside of SAP. This provides users with access to all documents that they are entitled to see, without compromising the security of internal and confidential data in the SAP system.
• Connects documents and metadata from SAP and other content repositories  
  With Shared Document Access you can manage documents created in SAP systems and non-SAP systems. This means that documents from non-SAP systems can be made available to users of SAP systems and vice versa.
• Creates process-oriented personalized views of content  
  Shared Document Access provides personalized overviews of all documents related to specific business processes, such as accounts payable/receivable, customer/vendor inquiry processing and more.
• Automates indexing  
  All documents and metadata are extracted from the SAP system and automatically indexed to ensure that it is easily retrievable.
• Adapts to customer requirements through high configurability  
  Shared Document Access' high configurability allows tailored solutions, such as vendor portals in the automotive and manufacturing industry, customer portals in telecommunication, pharmaceuticals and financial services, and long-term access in aviation and manufacturing.