Document Management & Collaboration

• Brochures & Whitepapers
• Customer Successes

• Livelink ECM - Extended Collaboration
• Livelink ECM - Content Lifecycle Management
• Livelink ECM - Communities of Practice
• Livelink ECM - Document Management
• Livelink ECM - DOCS Open
• Livelink ECM - eDOCS Suite
• Livelink ECM - eDOCS Collaboration
• Livelink ECM - eDOCS DM
• Livelink ECM - eDOCS IM
• Livelink ECM - eDOCS Mobility
• Livelink ECM - eDOCS Webtop
• Livelink ECM - Knowledge Management
• Livelink ECM - Advanced Workflow
• Livelink ECM - Contract Lifecycle Management
• Livelink ECM - Enterprise Publishing
• Livelink ECM - Transmittal Management

Communities of Practice

Make the most out of organizational expertise, foster collaboration between cross-functional employees and ensure that best practices are identified and applied

Within many industries today, companies are characterized by isolated knowledge workers, limited understanding of organizational expertise and a lack of accepted best practices. These information barriers hamper productivity, decrease corporate awareness and limit the pace of innovation by creating unnecessarily duplicated efforts.

By establishing communities of practice, organizations can connect these islands of knowledge and expertise, enabling employees with similar problems to collaborate with one another and create a support network to share news ideas and opportunities, and establish standards and best practices.

• Features

Click each of the following features to learn more about the key capabilities of Livelink ECM - Communities of Practice:

• Quickly set up new communities  
  Built-in wizards and out-of-the-box templates, including industry and expert community templates, make it quick and easy to set up your community. Wizards also help you to define a three-column newspaper-like front page that welcomes your community members.
• Selectively promote content to the community homepage  
  Administrators can quickly and easily update the layout of the front page using an intuitive and powerful configuration tool, selecting topics, blogs, events, FAQs or other objects in the community to publish to the homepage once or indefinitely as a recurring feature.
• Enable prolific community members to share knowledge  
  Most knowledge workers are passionate about what they do and how they do it. It's what they want to talk about. Advanced journaling components enable members to generate informative Weblogs, or blogs, specific to their communities. Community members can easily subscribe to blogs, and receive notifications when updated.
• Discuss relevant issues in the community forums  
  Provide forums for users to gather and discuss relevant topics, and pose questions to one another.
• Harvest high-value forum content to a FAQ object  
  Particularly useful information or answers to frequent questions posted in the community forums can be saved to a designated FAQ object. This process is a seamless and natural extension of participating in discussion forums. FAQs provide new users with a place to find answers to commonly asked questions and help to alleviate the need for experts to answer the same questions over and over.
• Establish a role-based permission structure based on custom roles specific to your community  
  Because communities use role-based permissions instead of user-based permissions, managing communities is straightforward and requires very little time and effort. You can define the specific roles familiar to your organization so community members do not have to learn the role of a Knowledge Manager or Critic before they can start contributing to the community.
• Save content in the community library  
  Store all community documents, best practices, journals, articles and more in the community library.
• Manage and promote upcoming events  
  An integrated community calendar ensures that community members are aware of upcoming events relevant to the community.

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