Business Process Management
- Brochures & Whitepapers
- Customer Successes
Customer Successes
20 million seats across 13,000 corporate deployments in 114 countries and 12 languages use Open Text solutions to bring people together, share knowledge and achieve excellence.
Below are some customer success stories that highlight how Open Text's Process Management products are helping a variety of companies improve efficiency and enhance productivity.
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User Stories
AlintaGas
AlintaGas is Western Australia’s principal natural gas supplier and distributor. The company provides natural gas supply and products to almost 400,000 customers. When AlintaGas needed a process management system, they turned to Open Text…
CBC Radio
CBC Radio-Canada, Canada's national public broadcaster, is one of the largest cultural institutions in the country. CBC provides services to Canadians in English, French and eight aboriginal languages through its full-services Web sites and local/regional stations and affiliates. When CBC Radio-Canada needed a business process automation solution, they turned to Open Text...read more
City of Calgary
Calgary, located at the foothills of Alberta's Rocky Mountains, is the fifth-largest city in Canada. As a city with an ever-expanding population, Calgary experiences rapid property growth and substantial increases in the number of property and business assessments. When the City of Calgary needed a solution to streamline property assessment processes, they turned to Open Text...read more
E-Plus
A subsidiary of the Dutch company KPN, E-Plus is the third-largest cellular phone network in Germany. When E-Plus needed a business process management solution, they turned to Open Text...read more
FSMB
Comprised of over 70 medical licensing and disciplinary boards in the United States and its territories, Federation of State Medical Boards (FSMB) is a recognized industry leader in medical licensure and discipline. When FSMB needed to streamline the credentials verification process, they turned to Open Text...read more
Genzyme
Since its founding in 1981, Genzyme has dedicated itself to discovering and developing innovative products and services to improve the lives of patients with debilitating diseases. When Genzyme needed an Enterprise Content Management (ECM) solution to support project and business process management, they turned to Open Text...read more
International Tracing Service
Since 1943, the International Tracing Service (ITS), located in Bad Arolsen, Germany, has been searching for civilians missing or displaced during World War II, helping separated families reunite, and providing official acknowledgement of internment or persecution. When the International Tracing Service needed to expand their existing database systems to include a process management solution, they turned to Open Text...read more
Metro Group
Employing over 240,000 staff in 28 countries, the Metro Group is one of the major commercial groups in Europe and the fourth-largest in the world. In 2003, the organization achieved a turnover of approximately 53 billion euros. When Metro Group needed a business process management solution, they turned to Open Text...
Murphy Oil
Murphy Oil Corporation is a worldwide oil and gas exploration and production company with refining and marketing operations in the United States and the United Kingdom. When Murphy Oil needed a business process automation solution, they turned to Open Text...read more
Nortel Networks
Nortel Networks is one of the world's largest suppliers of digital network solutions, with approximately 80,000 employees worldwide, spread across 150 different geographical locations. When Nortel needed an Enterprise Content Management (ECM) solution to manage its HR processes and to enable rapid information access, they turned to Open Text...read more
United States Air Force
The mission of the U.S. Air Force is to defend the United States and protect its interests through air and space power. When the United States Air Force needed an Enterprise Content Management (ECM) solution for collaboration and business process management, they turned to Open Text...read more
